Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

4.0

Sep 20, 2024

Cool Company

Product designer

Recommend

CEO approval

Business Outlook

Pros

Design team was strong and tight knit. Company seemed to have a strong sense of family even as a remote atmosphere.

Cons

Layoff occurred 6 months into employment. Projects can feel too zoomed in.

Root Inc. Response

1y

Thank you for your kind words about the team and all you do for Root!

1.0

Sep 18, 2024

Profits over people

Liability claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Remote work which allows flexibility.

Cons

The business model that they are employing is to maximize the company's profitability by minimizing their payroll expenses. Shortages in several departments means several days and more often several weeks before claims are addressed, not settled and closed but just addressed. The staffing shortage will likely lead to several department of insurance complaints which will be the only time that they act to try to address any issues. Many adjusters I knew worked unpaid hours just to be behind which lead to employee burnout and high turnover rates. The pay is also something that needs to be addressed, looking at similar jobs at other carriers it's easy to see up to a $5k - $10k difference.

Root Inc. Response

1y

Thank you for taking the time to share your experience and for your contributions to Root during your time with us. We wish you the best in the future.

5.0

Sep 11, 2024

Hidden Gem that is turning the corner

Senior lead engineer

Recommend

CEO approval

Business Outlook

Pros

Solid Engineering culture. Very collaborative, solution oriented instead of blame oriented

Cons

Overcoming massive technical debt from early startup phase

Root Inc. Response

1y

Thank you so much for your kind words and for your contributions to Root during your time with us. Wishing you the best.

Viewing 274 - 276 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

Root Inc.

Root Inc. reviews

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Profits over people

Hidden Gem that is turning the corner

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