Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 35 reviews)); "— there’s some great people" ((in 30 reviews)); "Free company equipment to work from home." ((in 25 reviews)); "Good pay;" ((in 23 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "Poor management." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

2.0

May 23, 2024

Meh

Appraiser

Recommend

CEO approval

Business Outlook

Pros

Work from home with a lot of flexibility.

Cons

Ownership lost its way, went from being open and transparent to closed off and stopped caring about what the employees were saying. Upper management in the appraising department don’t have a clue what they are doing and do not like it when someone has good idea. They also don’t like when supervisors are well liked by the little guys in the department. Was a great company at first but they really lost their way

Root Inc. Response

2y

Thanks for taking the time to share your experience. We wish you all the best in the future.

5.0

Apr 22, 2024

GREAT COMPANY

Vehicle damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Employees seem way happier than my previous employer, lots of resources, it takes getting used to new processes but overall a good experience until now.

Cons

The hardware sent to me initially (monitor) was in bad shape and did not work, requested a replacement and it was also in bad shape. 2 new monitors were sent instead.

Root Inc. Response

2y

Thank you so much for your kind words and for letting us know about your equipment. We're glad you're enjoying it here.

4.0

Feb 16, 2024

Good Environment

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

I have a great manager and team

Cons

Work can often be repetitive.

Root Inc. Response

2y

Thank you so much for sharing and for your kind words about your team.

Viewing 283 - 285 of 396 Reviews

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Jobs at Root Inc.

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Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Reinsurance Accounting Manager

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Root Inc.

Root Inc. reviews

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Meh

GREAT COMPANY

Good Environment

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