Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 35 reviews)); "— there’s some great people" ((in 30 reviews)); "Free company equipment to work from home." ((in 25 reviews)); "Good pay;" ((in 23 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "Poor management." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

4.0

May 2, 2023

Good place to work if you're into tech startups

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of autonomy in the work

Cons

Role clarity was lacking. Lots of duplicative work

Root Inc. Response

3y

We're glad to hear you enjoyed your time at Root and we appreciate your feedback about role clarity. We wish you all the best in the future.

4.0

Apr 17, 2023

Root Adjuster

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Freedom to work from home

Cons

High volume and productivity expectations

Root Inc. Response

3y

We're happy to hear you enjoy the flexibility to work where it works best for you. If you have concerns about productivity and balancing priorities, your manager and HRBP are here to support you. Thank you for your feedback and all you do for our customers.

5.0

Apr 16, 2023

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learned a ton, met an amazing group of smart people, was compensated well

Cons

None really - was disappointing when we didn’t have access to the catered lunches anymore

Root Inc. Response

3y

Thank you for the 5-star review. It means a lot that you speak so highly of the team. We wish you all the best in the future.

Viewing 295 - 297 of 396 Reviews

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Jobs at Root Inc.

Senior Product Manager, Pricing

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

SIU Field Investigator II - S. CA

Senior Engineering Manager, Data Platform

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Root Inc.

Root Inc. reviews

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Good place to work if you're into tech startups

Root Adjuster

Great place to work

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