Root Inc. Software Developer reviews

4.4

12% would recommend to a friend

(20 total reviews)
avatar

Alex Timm

97% approve of CEO

6% positive business outlook

Software Developer employees have rated Root Inc. with 4.4 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. Root Inc. is rated 22% above average by Software Developer professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

20 reviews
4.0
Jul 14, 2022

Good engineering org

Recommend
CEO approval
Business Outlook

Pros

Engineering org has lots of organizational autonomy.

Cons

There have been layoffs and other turnover recently.

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Root Inc. Response
3y
We’re glad to hear you had a positive experience while at Root. Thanks for leaving a review.
2.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent work/life balance and they managed to assemble a fantastic engineering team. A company I was proud to cite as an example of an employer who does unlimited PTO right, never feeling like I had to delay scheduled time off or that I couldn't take what I felt I needed, which was usually between 3-4 weeks in any given year. Perks and benefits are very nice compared to lots of places, and they paid for my parking when I worked in the office downtown. The ability to work nearly anywhere is also very nice. Despite the issues I'll outline in later sections, honestly one of the best jobs I've had thus far with the exception of just about any time I spent there this year.

Cons

Root has basically taken a nosedive since their IPO and it honestly feels as though the company has little to no idea how to turn things around. Attrition was bad enough in 2021, then they laid off nearly 50 engineers (among over 300 people laid off) only to turn around in a month and lift their hiring freeze as the attrition rate shot upwards again. To my knowledge the rate of hiring has not managed to keep up with the rate of attrition. Their process for promotions is also a giant black box. I know many engineers who spent far too long trying to get promoted only to leave in frustration or leave not long after they were finally promoted, clearly already feeling burned by the process. Apparently it's easier to get hired in at the next level than to be promoted, which is never good. Continued refusal to publish the pay bands also doesn't help, and given I've been able to learn how wide some of these bands possibly are for some roles I suspect it's because many will be very unhappy if the bands were made known, if they even truly exist.

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Root Inc. Response
4y
Thank you for your thoughtful review and suggestions. We wish you all the best in the future.
1.0
Apr 1, 2022

BIG YIKES

Recommend
CEO approval
Business Outlook

Pros

There is plenty of room for growth The tech is good

Cons

- Leadership (C-Suite) is definitely not trustworthy. - People reporting to Alex, from what I can tell, have zero morals and are the reason why the company has taken a nosedive - There was a lot of concern where money was being spent as it had a track record over that past 18 months of being mismanaged.

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Root Inc. Response
4y
Thank you for your review and all of your contributions during your time with us. We wish you all the best.
Viewing 4 - 6 of 20 Reviews

Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.