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RootMetrics

Acquired by Ookla

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RootMetrics reviews

3.7

57% would recommend to a friend

(31 total reviews)

Bill Moore

70% approve of CEO

43% positive business outlook

RootMetrics has an employee rating of 3.7 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RootMetrics employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

31 reviews
4.0
Jul 10, 2015

Recently Acquired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Currently the culture at Root is good, a very casual office, dog friendly, social events on Fridays, and fairly good support for what is needed to get the job done.

Cons

A lot of the departments feel very separate from each other and recently there has not been good communication from the leadership to those in non-managerial positions.

2.0
Jan 5, 2015
Recommend
CEO approval
Business Outlook

Pros

1. If you like coffee, there are plenty of choices. 2. Management is generally laid-back.

Cons

1. Combining vacation and sick days into one PTO bucket means people are constantly coming to work sick. You'll catch whatever goes around, guaranteed. 2. Turnover seems pretty high in the software groups. 3. In the software groups you'll hear a lot of Agile methodology buzzwords, but it's really just disorganized waterfall-ish. "Sprints" can span months, for example. 4. Management may be laid-back, but also pretty standoffish by hiding in offices and rarely interacting with the people that report to them, let alone people on teams they don't manage. For example, after well over a year my skip level manager has never spoken to me about anything work-related, not even a "how's it going on your team?" 5. Unusually noisy open office environment. If you need to actually think about what you're doing, good luck. 6. Yeah, we have a parking problem, but putting together a telecommuting policy is too much trouble.

5.0
Dec 11, 2014
Recommend
CEO approval
Business Outlook

Pros

This company has all the usual benefits one would expect to find in a Pacific Northwest start-up-ish company; Great medical with a no-premium option, dental, vision, matching 401k, four weeks PTO, paid holidays, floating holidays, flexible work schedule (for most positions), dog friendly environment, etc. Then there is the fact that they're still a smaller company so your work is essential and your voice is heard. That is a very satisfying fact when compared to the cog I used to be at larger companies. The leadership is very good, but with a human and approachable aspect that I wouldn't trade for anything. Nobody is perfect, but I trust their instincts and actions. There was a recent reorganization in a larger group and places were found for everyone. Too often reorgs are an excuse to downsize, but that's not the case here. I find RootMetrics to be a mistake-tolerant environment with a great percentage of the workforce supportive of its growth. From a technical standpoint, the tools and technology used are exciting, and often allow for growth in one's chosen area. There are several groups where one's "next step" is fairly obvious and, with the anticipated growth in the coming years, very achievable. This is a place where I hope to spend many of my working years!

Cons

The company grew so quickly that there are some cumbersome or outdated systems and processes, but solutions to those are in the process of being implemented. There aren't enough parking spaces for employees, but there is a shuttle service from surrounding park & rides and during the lunch hour, as well as a monetized incentive program around finding alternate ways to work. I feel like some of these growing pains are to be expected, and while they can be a nuisance, the core of RootMetrics is very solid.

Viewing 25 - 27 of 31 Reviews

Glassdoor has 32 RootMetrics reviews submitted anonymously by RootMetrics employees. Read employee reviews and ratings on Glassdoor to decide if RootMetrics is right for you.