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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.2

      51% would recommend to a friend

      (11,194 total reviews)
      avatar

      Jim Conroy

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      11K reviews
      1.0
      Jul 9, 2020

      Toxic work environment

      Planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comeptitive compensation is the only pro

      Cons

      This was an extremely toxic work environment where I felt belittled and demeaned. I was micro managed and had no decision making power even though I had previous outside Ross retail experience. Upper management has unrealistic expectations and poor communication skills. Systems and thought processes are out dated and ancient. Feedback is not welcome, instead you are encouraged to “Ross-size” and mold to a certain way of thinking. I do not recommend working here.

      1.0
      Jun 27, 2020

      Company only cares about bottom line

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong financial position to weather through the pandemic, office closure at the end of the year, summer Friday’s, competitive bonus structure and great insurance options.

      Cons

      Company is solely focused on bottom line. As some reviews have stated, the company is now urging everyone to go back to the office beginning of July and attend vendor appointments and “important” meetings. There is a complete lack of concern for the health and well being of its employees. When asked if vendor appointments were optional, the company said “no”. They have also said that we should be competitive shopping just as we were pre covid. It is their expectation. Have they realized that nothing is back to normal? The company has always prided itself on being conservative, but this is the most aggressive action that has ever been taken. No one wants to go back to the office and meet people face to face! We have found some inner peace working remotely and a healthier work/life balance (even though we are all working 10-12 hour days still). Do not make us good back in the middle of a pandemic when cases are still rising throughout the country.

      avatar
      Ross Stores Response
      6y
      Thank you for voicing your concerns. Please know that the safety of our Associates is our top priority. We have worked closely with health care and subject matter experts, as well as local governments around the country to establish new protocols and flexibility to protect our 90,000+ Store, DC, and Office Associates. As communicated, we are constantly monitoring the situations in each of our locations. We will and have adjusted our protocols as necessary to keep our Associates safe. We are grateful to all of our Associates for their hard work, patience and dedication as we get through this Pandemic together. If there are additional concerns, please reach out to your HR Business Partner who will work with you.
      2.0
      Jun 10, 2020

      Great benefits, but no trust in employees

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation and sick time, medical and dental, reputation in the market.

      Cons

      Since Covid, and working from home, I think we have been able to have a great work life balance. However, upper management feels that we need to go back to the office to get our jobs done, which is totally false. Most of us at the LABO feel this way, working from home has given us the autonomy and flexibility that we have been hoping for, and we are getting more work done, and becoming more productive on all levels. I think that management needs to have more trust in their employees, and stop micromanaging!

      Viewing 67 - 69 of 11,194 Reviews
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      Glassdoor has 11,718 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.