Is Ross Stores a good company to work for?

Ross Stores has an overall rating of 3.2 out of 5, based on over 11,718 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 51% of employees would recommend working at Ross Stores to a friend and 47% have a positive outlook for the business. The best reviews about Ross Stores have been left by employees working as Assistant Buyer Intern , Buying Intern and Location Planning Analyst I .

Does Ross Stores pay their employees well?

According to anonymously submitted Glassdoor reviews, Ross Stores employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ross Stores. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Ross Stores?

51% of Ross Stores employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ross Stores 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ross Stores?

Sales Associate (1346) , Retail Sales Associate (776) , Store Manager (542) , Cashier (537) , Sales Associate/Cashier (526) , Area Supervisor (453) , Retail Associate (370) , Front End Supervisor (301) , Stock Associate (227) , Store Protection Specialist (203) , Associate (152) , Assistant Store Manager (148) , Loss Prevention (130) , Stocker (122) , Assistant Manager (114)

What are the pros of working at Ross Stores according to real employee reviews?

"people you work with are great!! an if you are lucky you will have a DM that is really understanding of the retail world" ((in 475 reviews)); "Flexible hours and very family oriented" ((in 443 reviews)); "The benefits are great and the company culture allows me to feel comfortable and appreciated." ((in 336 reviews)); "Flexible schedule and will work with you if you have another job" ((in 248 reviews)); "The store I worked at and the employees I worked with were nice and engaging." ((in 130 reviews))

What are the cons of working at Ross Stores according to real employee reviews?

"Too much information to process poor management they leave you alone and expect you to know everything in first few days" ((in 840 reviews)); "Managers are rude and could careless about you they only care about you getting to work." ((in 430 reviews)); "There's practically no training and you're often worked past schedule if you're closing." ((in 184 reviews)); "Upper management is terrible they don’t listen to you when you complain about the store managers." ((in 141 reviews)); "There is also so much favoritism that happens at the workplace." ((in 107 reviews))

What are employees saying about Ross Stores layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ross Stores layoffs and their outlook for job security at Ross Stores in 2026.

What are the top reviewed Ross Stores locations?

New York , Dublin , Los Angeles , Houston , Las Vegas , Orlando , Chicago , Miami , San Antonio , San Diego , Dallas , Phoenix , Atlanta , Philadelphia , Tampa , Portland , Pleasanton , San Francisco , Charlotte , Rock Hill , Moreno Valley , Jacksonville , Seattle , Honolulu , Fort Mill , San Jose , Perris , Sacramento , Fresno , Fort Worth

Ross Stores reviews

3.2

51% would recommend to a friend

(11,194 total reviews)

Jim Conroy

64% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,194 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews

4.0

Jan 29, 2018

Area Supervisor/Retail Assoiciate.

Area supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for! When you have the mindset to move up within the company or your store, it's very possible. It only took me only 1 year of working there that I was able to become a manager/supervisor. Your hired as part-time when you start, so there are less scheduale obligations you have. They love to promote from within, and the management team works close with you to make sure it happens. Even the coporate managers/leaders, know who are once you've made the steps to move up. It's all about support, and they definitely give it you. There is a lot of self reflection/review your expected to fulfill, however it is very helpful to see your own progress and how you're developing and achieving your goals. Also, the fact that Ross doesn't descriminate against anyone, you meet amazing peoeple to work with. There stories and backgrounds are just amazing, truly my most favorite coworkers I have met, were from Ross.

Cons

Not all managers are the same and there tends to be some obvious favortisim between management and associates. But that's any company. Sometimes when your store is understaffed, if our part-time you will work full-time hours, but with out the benefits and pay. Becuase some stores are only allowed any a limited amount of full-time associates, but hours need to be worked. Expecatations can be be very high, and if you don't meet them, sometimes they will "coach" you to work a different shift or postion.

Ross Stores Response

8y

Thanks for your review! It's always great to hear positive experiences had within one of our stores. We're all about helping our Associates grow their own career and we're happy that you found that to be true in your own experience. In regards to your concern with high expectations and low head count, our retail scheduling is designed to meet the needs of our customers and to make sure that we have trained Associates available to cover all shifts. Sometimes, Associates may have to put in extra hours when the store gets busy and you're right, that's how the retail industry works at times. But with amazing Store Leadership and a hard-working team, our associates are always able to be resilient against the changes of retail.

4.0

May 29, 2017

Buyer

Recommend

CEO approval

Business Outlook

Pros

Successful organization that always gives bonuses Being able to quickly react to business trends Encouraged to build strong relationships with vendors and to go to market often.

Cons

Top heavy organization with lots of management layers Continue to work buyers hard with little support Quick to add to sales plan when you are beating your plan making it harder to bonus

1.0

Jan 30, 2017

Sr Financial Analyst

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

They have decent benefits and vacation (but you can never get a day off and if you do its not worth it when you come back).

Cons

Management thinks they own you. You will work a ton of hours and be treated like you are a machine. No flexability for life needs. VP is a liar and fosters an environment of co-workers being pitted against one another. You will be treated like you are a incompetent 6 year old in kindergarten instead of a working degreed professional.

Viewing 73 - 75 of 11,194 Reviews

Jobs at Ross Stores

Overnight Stock Associate

Overnight Stock Associate

Overnight Stock Associate

Overnight Stock Associate

Overnight Stock Associate

Ross Stores

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Area Supervisor/Retail Assoiciate.

Buyer

Sr Financial Analyst

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