Ross Stores reviews

3.2

51% would recommend to a friend

(11,194 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary, friendly associates, decent benefits

Cons

No trust in employees, too many layers of approval which debilitates teams, especially at mid-manager level. Needs updated technology.

3.0
Oct 22, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

-Great support from the DM. -If you did your job well, you and your team were properly recognized. -Good opportunity for career growth.

Cons

-HIGH store management and DM turnover. -There was a lot of micromanaging going on at all levels. Granted with the high turnover they experience, there was constant leadership change in many stores. However, for those stores who were consistent and didn't have the turnover, the micromanaging seemed unnecessary but still happened. -Work/life balance...

1.0
Jul 5, 2016

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

It's a growing company. There's a 20% employee discount and 40% employee discount a few times a year. The campus is only about a year old so the buildings are nice

Cons

Upper management does not care for employees. They only focus on sales & keeping Wall Street happy. They reward bad behavior & promote the bullies as long as the job gets done. HR is a joke so you'll get no help there. Plus the turnover in HR is even higher than most departments. You know something's wrong when even the HR people won't stay.

Viewing 76 - 78 of 11,194 Reviews

Glassdoor has 11,718 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.