Ross Stores reviews

3.2

51% would recommend to a friend

(11,198 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Mar 26, 2025

Love my co-workers and my boss but be careful...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love my team and my boss. We support each other and always make it fun. Love the new CEO. He is a breath of fresh air and is focused on making us better. Diversity and Inclusion is a high point. Even though the Buying Office is mostly white and women, the company has continued to focus on including everyone and making us feel welcome.. The training is comprehensive. Ross provides valuable training in buying, negotiating, analysis, and time management. I really learned how to think like a merchant. There are career growth opportunities with a lot of internal promotions and career paths in Buying and Planning. Ross provides a great benefits package, including health coverage and 401k and bonuses.

Cons

There is no work-life balance. This results in long hours and significant stress, impacting time away from work. Could not even take time off for a funeral or a medical appointment without being scrutinized and questioned by HR. Pay is lagging. They promise promotions and pay increases but do not deliver even when they see your results. Management is all over the place, depending on your department. Very inconsistent from one team to another. There are a lot of micromanagers. High Expectations for everything, and they always focus on the negative. There is a culture of tearing down and criticism even when things go right or are successful.

1.0
Oct 10, 2024

ross

Recommend
CEO approval
Business Outlook

Pros

Fridays are still remote and summer Fridays are given

Cons

Does not care for the employees. No work life balance. Forced vacation or no paid time off from 12/26-12/30.

2.0
Feb 6, 2024

NYC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learning and development opportunities, collaboration

Cons

There is no culture, only corporate wokeness.

Viewing 94 - 96 of 11,198 Reviews

Glassdoor has 11,722 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.