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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.2

      51% would recommend to a friend

      (11,198 total reviews)
      avatar

      Jim Conroy

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      11K reviews
      1.0
      Jan 12, 2024

      Avoid at all costs

      Assistant buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      competitive pay and health insurance / benefits

      Cons

      crumbling infrastructure, outdated technology, rude supervisors and management, no work life balance Classic "fake" corporate jargon but the company doesn't change. Very little diversity within the corporate office, which does not reflect the customer base! If you want to be stuck in the dark ages of retail, this is the place for you. If you want a future, get out ASAP

      2.0
      Aug 13, 2023

      Ross Dress For The Worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There not much to say for pros, the discount and some of the staff are nice.

      Cons

      There's always drama, you have to work in a toxic work environment that drains you of energy and motivation to work there. New associates hardly get trained properly and are left to figure things out for themselves. Stock team rarely has things together, they leave hazardous messes around at the end of their shift and make the sales floor fall behind due to the need of caring for their mess. The store I've worked at for the past while is never running out of hard times, this store is by far the worst place to get a job. If you want something calm, worth your while and some place that will train you...this isn't for you. Challenges and Drama await you if you think this is the right fit.

      avatar
      Ross Stores Response
      2y
      We hold our store managers to high standards, and what you’ve described here does not reflect the conduct we expect from our managers or management training we provide. Reporting and eliminating poor management performance like this example is one of the reasons we have an employee alert hotline in place. We appreciate you bringing this to our attention and will use the feedback to help our managers understand what’s expected of them and why.
      1.0
      May 24, 2023

      Ross is doomed

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Little to no pros left at this rate

      Cons

      The CEO and upper management are full of lies. Won’t take accountability and blame bad business on employees. This company is going backwards.

      Viewing 97 - 99 of 11,198 Reviews
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      ReviewsRoss Stores reviews

      Glassdoor has 11,722 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.