Ross Stores reviews

3.2

51% would recommend to a friend

(11,198 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Nov 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Generous bonus structure as motivation to work hard.

Cons

I gave my two week notice, I worked very hard to finish loose ends for a smooth transition and was dimissed by the company after two days. Although not legally required, they DID NOT pay out the notice. If you quit, LEAVE. THEY WILL NOT RECIPROCATE YOUR COURTESY!!! Does not have employee in mind when making decisions. Does not make employee feel like they are valuable. No decision making power for middle management.

2.0
Nov 16, 2010

ross

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you get a 20 percent discount, somtimes they have double discount. They have flexible hours. They do offer benefits if you are full time.

Cons

The manament is very confused. The customers are very rude. you never get off when your scheduled too. too much work for the pay

1.0
Nov 10, 2010

Simple Advice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large majority of front line employees are really good people and care about doing a good job! The employee discount along with some of the quartlly employee discounts provided for employees.

Cons

Most of the store level managers that I was associated with, treat there employees terrible. If your 18 or 80 you are treated like a child and punished (Hours cut, schedules changed at the last minute, Zero HR Contact). Company policies and procedures are broken at the store level by managers and supervisors on a daily basis to protect there image with coorprate. Examples: Incidents covered up, such as managers showing up late and sometimes under the influence, managers taking extended lunches for sometimes hours, both on and off property, sensoring of company documents to cover up issues within the store. Continued threats of job loss and hours being cut for those who do not keep quiet. These are just some reasons for the very high turnover rate at most locations.

Viewing 11131 - 11133 of 11,198 Reviews

Glassdoor has 11,723 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.