Ross Stores reviews

Work life balance does not exist. Salary is based on a 45 hour work week but 60-70 hours is more the norm. The stores are seriously under payrolled. Failure to make the impossible happen is met with swift and degrading feedback. There is a lack of respect for Store managers.

There are no bonuses for hourly workers (assistant mgr and supervisors are exceptions), and raises are given once a year. The raise is between 10-50 cents, and most workers earn a 15-30 cent raise. Corporate has virtually no contact with hourly employees, and complaints to HR are usually dismissed. Promotions only occur when an employee quits or is fired. It is very difficult for an employee to be fired: I have seen employees assault, harass, and steal from Ross and other employees; the overwhelming majority of these cases fails to end with terminations. Breaks are typically cut short and not compensated, and certain management members take frequent smoking breaks within 15 feet of the store entrance. In addition, the shifters are typically understaffed, and restrooms consistently run out of tissue, paper towels, soap, and seat covers.