Ross Stores reviews

Lots of busy work that don’t go anywhere. Directors and above are difficult to work with because they are too comfortable with their way of doing things and are not open to new ideas. You have to be very careful with what you say to them because they’ll make a big deal out of something minute and tell leadership which can hurt someone’s career. Their interactions with their direct reports is rude, demeaning and sometimes culturally inappropriate. Their interactions with leadership is the opposite. There is little to no accountability with how some directors and above treat their direct reports even if several associates have escalated the issue to leadership and HR. Work/life balance is worse since WFH. You can work 10 hours straight without a lunch break and your director is still demanding more out of you. Recognition is not sincere and feedback is more demotivating than constructive.

Unreasonable expectations. No regard for the fact that the extra funding you just got last minute will require you pulling an all nighter. Yes we’re fluid/fast moving, that’s our business, but at least try a little bit to make it easier for merchants. Expect buyers to be reachable at all hours (ex: notifying teams on details that require immediate action at 7:30pm). The company has ONLY acknowledged global current events, specifically police brutality and systemic racism, AFTER employees expressed disappointment that the company did not address it, a heartless move further proving they do not care about employees. Many levels of employees are protected as to not be overworked EXCEPT for buyers (ex: hourly limits for AB1s, planning team needs approval to run any and all ad-hoc reports, minimizing the workload of sample team). However the BUYERS workload is never taken into consideration, and the company makes that very clear by the protection shown to other employees. The lure of good benefits is completely clouded by negative culture. Great benefits don’t make the day in day out any more positive or make our jobs more manageable - we are all still wildly unhappy on a daily basis despite the “great benefits”. Oh and the global pandemic? They want just the buyers back in the office ASAP too - no surprise to anyone. Hundreds of companies have their employees still at home. We understand being in the market is critical and ultimately will have to happen of course, but at the right time and not at the expense of our health or our families health. The country is in a bad place, yet Ross still will forge ahead with opening. The damage is done, now delaying a few weeks doesn’t erase the bad choices that have so far been made.