Rover.com reviews

4.3

84% would recommend to a friend

(293 total reviews)
avatar

Brent Turner

100% approve of CEO

66% positive business outlook

Rover.com has an employee rating of 4.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rover.com employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

293 reviews
2.0
Oct 1, 2014

Dogs and Dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting idea. Dogs in the office. Hardworking employees.

Cons

If you are an established professional, this is not the place to be--as evidenced by the fact that many excellent hires who are manager or director level get fed up and leave within six months. Despite the previous review (which I doubt is authentic), Rover is not only top-heavy, but leadership is an Ivy League clique that does not seem to be able to figure out what they're doing, or establish any sort of disciplined processes. The expertise of the mid-level is ignored, and they are scapegoated for the failings of leadership, while those same executives cut themselves endless slack. There is also no social aspect to working here; not a place you will make friends with your coworkers unless you're on the chronically stressed customer service team. And despite the fast-growth startup environment, many folks leave due to lack of career opportunity.

4.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Really and truly an amazing place to work. Everyone is extremely friendly and passionate about what they are doing. Top executives are among the best in the business. Growth is breakneck pace and that leads to many opportunities to grow.

Cons

Due to their fast growth, the structure of the company is a little top-heavy, but this is balanced by the incredible strength of upper management.

4.0
Apr 24, 2014

Vast potential, great atmosphere.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Dog benefits like a bonus toward getting your first dog, really dog friendly office, dog vacation to match your vacation time. - Healthcare, retirement, vision, and dental benefits too. - Everyone in the company is passionate about what they do. - Seriously overhauling what the other review cited, where ideas are brainstormed and then nothing happens. You can propose a project and end up implementing it within the next week or two. - Heavily metrics driven. Embrace successful tactics, improve or discard unsuccessful ones. - Every employee knows how the company is doing. - Upper management is invested in how everyone else at the company is doing. - Seeing amazing growth in investment, users, and income - Looking to increase the size of the development team so they can implement changes even faster. Heavy investment in the site. Did I mention puppies?

Cons

- Startup atmosphere can mean you over-invest your time. It's very easy to decide to work from home during the evening, even if it's just checking emails. This is not encouraged by anybody, but does seem to be widely embraced. - Navigating the growth from startup to more corporate structure in terms of project implementation, budgeting, etc. The culture is still casual and fun, they are just growing into having more set processes. If handled well, it will be fine.

Viewing 289 - 291 of 293 Reviews

Glassdoor has 446 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.