Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people to work with." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Good, flexible schedules." ((in 3 reviews)); "Flexible hours if you are part time." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 35 reviews)); "Extremely low pay for EMT's and Paramedics." ((in 22 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews)); "To many inexpericened people with no training." ((in 3 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

2.0

Jun 28, 2014

multi year manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

helping people, decent compensation for management staff

Cons

long shift, 24 hour availability, no teamwork

1.0

Apr 9, 2014

Don't do it

Pre billing

Recommend

CEO approval

Business Outlook

Pros

I can't think of any, except to learn the business. Everybody smokes.

Cons

Medieval attitudes about employee worth by owners. Ridiculous amounts of mandatory overtime expected. Open displays of intolerant, intimidating or bullying behavior; yelling by management. Rules and Policies are not uniformly or consistently applied to all employees.

2.0

Sep 25, 2013

Hard work low pay

Emt

Recommend

CEO approval

Business Outlook

Pros

FUn people, lots of cool experience but the pay was minimal at best and the people overlooking you want to fire you

Cons

Lots of tough work, exposure to diseases, mean employees, people there hate their jobs

Viewing 25 - 27 of 204 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Scheduling Coordinator