Russell Cellular reviews

I think I need to have a numbered list for this... 1. DECEPTIVE-- I have been making same hourly rate for 1 year. At my 6 month mark when I should have gotten a .50 raise they changed company policy and knocked the hours down to 37.5 instead and gave EVERYONE the same rate of .50 increase so it wasn't even a raise it was the same amount of money!!! And the .50×37.5= the 2.5 hours they cut from us. A raise would have consisted of keeping hours the same and giving .50 not lowering...so people thst have worked here for 6+ months make the same amount as a NEWHIRE!!! 2. INVENTORY-- the inventory in the store is the bare minimum accessories. There are no added extras or choices for the customers. We are required to sell $55 average, most phones we have in stock do not even have otterboxs in the store. When we do have a case for the customer there is only two choices black or gray and white. We only have one item in the store that is over $50 but yet we are expected to sell $55 per phone. There are no accessories for basic phones except chargers. Also I often loose sales because we don't have the phones in stock that customer requests and when you order it takes 2-7 days and alot of customers don't want to wait, they want instant gratification. 3. COMMISSION-- The commission here has just gone down hill. There used to be device bonuses on most devices and now it is small ones on edge only. Double commission used to happen monthly now it is very hard to obtain. Went from $1000 in monthly commissions to $500 in a matter of a few months because they completely changed the way they pay us. In my opinion they know exactly what they are doing and they are setting goals and targets so they don't have to pay out as much. I think this company has gotten greedy. 4. TARGETS-- They have changed targets so much it's hard to keep up with. They up them every 3 months...there is no difference in targets between a small store and a large store and that needs to change because a small store can't make all the goals that other high traffic areas can. Also the targets to make a monthly bonus have gone up tremendously I used to get the $100 or $125 monthly now it's just a thing of the past. Targets have gone up and my money has gone down. 5. VACATION AND PTO-- very little vacation and pto given...and they prorate it so it's hard to understand. Worked here over a year and not even a 7 day vacation.... 6. UPPER MANAGERMENT-- I have never felt more under valued than I do at this company. If you go to management with your concerns they just listen but nothing is ever done. There has been several occasions where serious concerns were told to them and nothing was done to correct the situation. So yes they listen but they don't HEAR... 7. PERSONAL EXPERIENCE-- I DO NOT FEEL VALUED AT THIS COMPANY

You never know when you will let go,or fired I was at 1 store one day I had been working with this store manager (they start everyone at $7.50 a hour ) and the regional manager comes in to tell the poor guy that they are closing the store he had been a great associate and he had just been there for 1 month and they fire him there was another associate that was hire that same day they ask him to leave or he can stay to pick up accessories off the wall (I was the DSM ) I wis they should ad share with me that they were closing so at leastI would not never had hired the poor guy he had left another job to come to work and now he is out I left the same day too lack of respect and sad sad company