Russell Cellular reviews

2.9

45% would recommend to a friend

(749 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

749 reviews
5.0
Feb 7, 2014

I love working at Russell Cellular!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely care about and value employees, leading by coaching - not by punishment, make an effort to recognize employees when they excel.

Cons

If you are on the sales side the base pay isn't fantastic, but you can make up for it in commissions. That's just how it is when you are in sales! At least you have some control over how much you make.

4.0
Jan 26, 2014

Great place to work

Recommend
CEO approval
Business Outlook

Pros

amazing coworkers, dsms, and rsms, easy to work with corporate office as well.

Cons

expensive benefits, low hourly pay,

1.0
Jan 12, 2014

Worst Company I Ever Worked For!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I learned most that communication really IS the heart of the business. That is true in any job. Challenged me every day and I learned what was really important to me and my family.

Cons

Too many to list. I have never been treated this bad before by an employer. The disrespect was daily. Upper management is not interested in any new ideas. They want you "tow the company line" and just be a robot. Most people quit in 1-2 months. The only reason people last longer is if they need a job. There isn't a set schedule. If you have young children or would like to work a second job, that would not be possible. Kiss your social life goodbye! You are always there. Days, nights weekends and rarely do they offer overtime. I would stay away from this company. There phone prices are WAY above Verizon, Amazon, Walmart etc. If you have customers that check online for phone prices, you will lose a sale every time. Very high expectations for sales in saturated markets. I have had other sales and I love to be challenged, but this job pushed me to the limit...and not in a satisfying, healthy way.

avatar
Russell Cellular Response
12y
Thank you for your feedback. We encourage you to reach out to your District manager or the HR department at our corporate office in a professional manner if you have concerns regarding your employment at Russell Cellular. It is Russell Cellular's goal to communicate and value each team member, and help each individual succeed. We want to offer the BEST employee and customer experience, and it is not our goal for employees to feel stressed or unappreciated.
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Glassdoor has 754 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.