Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Russell Cellular

      Engaged Employer

      Russell Cellular reviews

      2.9

      45% would recommend to a friend

      (749 total reviews)

      Jeff Russell

      60% approve of CEO

      41% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      2.7

      Senior management

      Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      749 reviews
      1.0
      Sep 5, 2012

      Horrible Company to work for!!!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay if you are a dedicated and hardworking sales person. This is only due to commission though, the hourly pay they start you at is usually suckish. I was EXCELLENT at my sales position I met my quotas all the time, and enjoyed interacting with customers.

      Cons

      As with ALL wireless companies, they are not very LOYAL to their employees. If you miss sales quota once or twice you're pretty much gone, and even if you do your best and excel at your quotas, they can find ANY LITTLE reason to fire you at will. I have worked for three wireless companies in the past and was "let go" for stupid little things, but the real reason was just to let me go becuase I had hit the maximum hourly pay, and for them it's cheaper to start over than to keep paying their experienced workers more hourly wages.

      avatar
      Russell Cellular Response
      12y
      Thank you for your feedback. We encourage you to reach out to your Regional manager or the HR department at our corporate office in a professional manner if you have concerns regarding your employment at Russell Cellular. Our goal has always been to grow and retain our employees, not to “let them go for any little reason.” We have very many long term employees and we would love to have a full staff of tenured team members!
      2.0
      Sep 5, 2012

      Poor training, high turnover, little support from company

      Wireless sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time employment, base salary just over minimum wage. Nice environment if you like your co-workers.

      Cons

      New activations are hard to get. Most people in this area go to Walmart for their phones because of price. Was not informed that I'd be expected to make cold calls. Was told that I was expected to market to businesses, but it was often expected before or after my shift began, since I'd be the only employee in the store for hours on end due to high turnover/job vacancies. Often found myself working a 12 hour shift, to give the manager his day off. He would do the same for my day off. It was difficult to retain 3 employees to alleviate the long shifts. Inventory replenishment was beyond our control, and we'd lose customers who wanted the newest phone and wanted it that day. Expected to sell a package that included accessories, even though our selection was poor.

      avatar
      Russell Cellular Response
      12y
      Dear Former Employee: We encourage you to reach out to your former Regional manager or the HR department at our corporate office in a professional manner if you have concerns regarding your employment at Russell Cellular. We do expect our district and regional managers to set the expectation up front that you are asked to contact customers in order to bring in business, so we are very sorry to hear that you were not made aware before you were hired. It is also not the expectation that employees use their personal time to market to the community. If you were required to do this during unpaid hours, we encourage you to please let our HR department know. Thank you for your feedback.
      1.0
      Jun 12, 2012

      sales rep

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice stores good customer service

      Cons

      lack of management and bad locations

      avatar
      Russell Cellular Response
      12y
      Dear Former Employee, We encourage you to reach out to your former Regional Manager or the HR department at our corporate office if you have concerns regarding your employment at Russell Cellular. We do truly value our employees and want to offer the best Employee Experience possible. Thank you for your feedback.
      Viewing 745 - 747 of 749 Reviews
      Related searches: Russell Cellular jobs | Russell Cellular salaries | Russell Cellular benefits | Russell Cellular interviews
      ReviewsRussell Cellular reviews

      Glassdoor has 754 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.