Russell Cellular reviews

2.9

45% would recommend to a friend

(749 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

749 reviews
1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission pay is okay, that’s about it.

Cons

Way overworked and barely supported. Holidays mean 6-day weeks with blackout dates so you can’t even request time off. Sick time gets questioned like you’re faking it and they want a same-day doctor’s note. They talk about integrity but push you to hide or downplay promos just to make more money off customers. Constant pressure even when the store is dead. No control over traffic but still expected to hit unrealistic numbers.

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The job as a whole is okay. Laid back store environment.

Cons

Constant high pressure for sales. Constant documentation, reports. Constant change for our commission and KPIs with no heads up changes on a dime. Expected to pivot with any changes the day of with hardly any support. Juat a few zoom meeting that we have to some how get on when being alone in the store or with customers.

1.0
Mar 14, 2026

No good and getting worse

Recommend
CEO approval
Business Outlook

Pros

Employee discount on Verizon service

Cons

Company continues to move in the wrong direction. Junior continues to be way out of his league running the company. Policies change daily. I've never seen so many unhappy people that are looking to leave throughout our district. The turnover lately is alarming on all levels of the business. Commission continues to decrease. Do more, sell more, make less!

Viewing 7 - 9 of 749 Reviews

Glassdoor has 754 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.