Russell Cellular reviews

2.9

45% would recommend to a friend

(749 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

749 reviews
4.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Management is very understanding and maintains an "open door" policy at all times for their team. -Work culture is very inviting and supportive. -Lots of fun amenities and treats for the teams.

Cons

-Pay is less than deserved for such demanding/important work. -No one issue is like another. (This can be considered a pro if you like positive challenges)

1.0
Feb 18, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

The comission pay is decent

Cons

Russell Cellular is one of the most overworked and under supported environments I have ever been in. During holiday season you are forced to work six days a week with blackout periods where you cannot request time off. If you use sick leave they demand a same day doctor’s note like you are trying to scam them. They constantly preach integrity yet push you to mislead customers by not leading with the correct trade in promotions to squeeze more money out of sales. The pressure from management is nonstop even when your store is slow and you have zero control over traffic. You might get lucky with a decent manager but upper leadership is awful and will not have your back no matter how dedicated you are. They care about numbers not people.

Viewing 10 - 12 of 749 Reviews

Glassdoor has 754 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.