SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 16, 2022

HR

Recommend
CEO approval
Business Outlook

Pros

Honestly I didnt find any Pros working here. In fact, I got very sick working here.

Cons

The culture here is extremely extremely toxic. You can feel the tension especially amongst key departments which is not a good sign for a $11 billion dollar organization. They don't prioritize their employees as they truly should. The room for growth is beyond question as there are not many avenues you can proceed with. The pay is BELOW average for a BILLION-DOLLAR COMPANY. They do not COMPETE with industry trends/market trends. Micromanaging atmosphere. Just not a fun or enjoyable place to be. I felt my mental health decline severely over the course of the year I was there.

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SHI International Response
3y
We have read through your comments and are disappointed to hear your experience was not positive. Without knowing your specific team, we are not able to speak to the issues you’ve mentioned but we have many employees here that have taken advantage of our growth opportunities within the company and have moved into positions which they have stayed in for many years. All your comments and advice have been escalated to management and will help us continually improve our work environment. If you would like to provide additional comments so these very serious issues can be addressed, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
2.0
Jun 4, 2022

Not the same

Recommend
CEO approval
Business Outlook

Pros

Some pros would be that they have a brand new office with some amenities and a parking garage. The company likes to hire people straight out of university so there is a young culture on most sales teams. Pre-pandemic they served regular breakfasts, boxed lunches from restaurants all around town, and sometimes mid-day coffee breaks/ snack breaks. They give great pats on the back.

Cons

I could name off a list of typical cons that you would see from most sales companies so I'm not going to do that but they were there. My biggest con was how the company made me feel in the end. I was just a number and the company just tries to get as much out of you as they can. I was asked to my face for constructive feedback to "make my job easier" year after year and the only thing I saw were changes that benefited the top level. They were serving me not great stuff and telling me it was great stuff. Applications were not updated, sales processes were not streamlined, employee amenities slimmed down and I kept getting more and more quota, hitting target, and making less money. If management or directors spoke up to executives about these changes they were seen as against the status quo. Typically these people did not last in their role and moved on to other departments or companies all together. For being a female, minority owned company the lack of diversity in C level and director roles is interesting too. There is also no maternity leave or paternity leave. Overall the constant restructuring and compensation changes year after year kept me on edge. I started to realize how unhappy I was with the roadblocks that were actually making my job harder to do. The pandemic was the final straw for me to leave. SHI will tell you that I left because of the pandemic's "great resignation" but it honestly started way before.

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SHI International Response
4y
We have read through your comments and are disappointed to hear your experience was not positive. We sincerely appreciate all the time you put into your review and have committed to providing current employees with multiple outlets to submit anonymous feedback as well. We take the time to read all the suggestions, including areas for improvement and will use them to help make our evolving work environment better for everyone. Because of the feedback we have received we have already taken steps to change and are looking forward to the future for our employees. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
1.0
Jul 30, 2019

Stay away ... you have been warned

Recommend
CEO approval
Business Outlook

Pros

Guaranteed pay for 12 months.. it's the only way they can retain people....

Cons

I had 6 managers in my short timespan there. Their constant micro management , down to trip reports of every meeting that no one reads, to screenshots that have to be emailed to incompetent management as they cant access their own internal systems.. Spreadsheets upon spreadsheets that have to be compiled and constant updates of the same thing to multiple management layers adds no value to anyone... Expected 100% growth year over year is enforced by micro management and threats... no budget for any social activities as everything is demanded from OEM's, not sure why anybody does business with them... they are just a cheap low cost provider....

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