Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 160 reviews)); "Some great people and resources" ((in 151 reviews)); "Benefits were good but expensive." ((in 90 reviews)); "The work life balance is great when not on the sales side" ((in 51 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 198 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 100 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 57 reviews)); "Upper Management is Ageist" ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International

SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 16, 2026

Great company, horrible leadership

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Good documentation and tools Great salary and benefits

Cons

Horrible management culture and a focus on KPI's for the sake of KPI's Sales reps consistently cheat their metrics and leadership looks the other way Not all metrics are evenly enforced across the teams, so not everyone is being held to the same standard, despite what their KPIs and Scorecard show.

SHI International Response

4mo

Thank you for taking the time to share your feedback and for calling out the documentation, tools, and overall compensation and benefits as positives. We’re glad those aspects of your experience stood out. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

4.0

Feb 15, 2026

Greart place to work

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great location

Cons

low pay , insurance coverage,

SHI International Response

4mo

Thank you for taking the time to provide your feedback. We are grateful for your review and your comments that SHI is in a great location and a great place to work; we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

2.0

Feb 13, 2026

This place is a joke

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great company culture That’s it

Cons

Horrendous base pay Very luck based. If you get a good book you make money, if not, you have sit around and wait until people quit to inherit good accounts.

SHI International Response

4mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Viewing 58 - 60 of 2,092 Reviews

Jobs at SHI International

Customer Success Manager - Cisco

Field Marketing Manager

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Service Delivery Manager

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SHI International

SHI International reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, horrible leadership

Greart place to work

This place is a joke

Jobs at SHI International

SHI International reviews FAQs

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