Pros
Your coworkers will most likely be good people and your job will have security, decent insurance. You will get decent experience with tech/tech sales.
Cons
Pretty much everything. PTO and pay is not in line with the market (despite what HR will respond with here on Glassdoor). Systems, training and view on WFH policies are outdated, as well as the overall vision of the company. It has long been time for Thai and other execs at this company to retire and revamp the company, they are very much stuck in the past and don't wish to change here. The saddest part is that HR continually asks for feedback but does nothing with it when they receive it but host a webinar making vague references to things they might change every few months (but shockingly, nothing changes). No one usually leaves their department on these reviews because they are scared of leadership at SHI, because they are unapproachable and don't know how to take constructive criticism. If you're looking for a job, consider looking elsewhere or get your experience for a year and move on.