Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 161 reviews)); "Some great people and resources" ((in 146 reviews)); "Benefits were good but expensive." ((in 87 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews)); "Great work life balance for anyone getting started in there career" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 188 reviews)); "Base salaries are low and can be difficult to ramp especially in major metro areas." ((in 104 reviews)); "Upper Management is Ageist" ((in 56 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 55 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jul 10, 2023

Don't work here longer than a year

Sales

Recommend

CEO approval

Business Outlook

Pros

- cool enough people, you may make some friends there - offices are nice in appearance - great networking opportunity

Cons

- Management is a handful of people who have been there since the beginning, when promotions open they are like little lotteries - you have to really be in the boss's favor to get them - Low pay, long hours - Unprofessional managers who have no patience. Run their departments like it's their house - employee turnover is very high, so everything is a mess from the lack of management oversight and change of hands

SHI International Response

2y

Thank you for your feedback. We’re disappointed to hear your experience has not been positive. We appreciate all our employee’s advice and suggestions and will share your comments with leadership. We would like to hear more about what we can do to improve. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

1.0

Jun 21, 2023

Do not accept if you need money to live

Purchasing representative - long tail management

Recommend

CEO approval

Business Outlook

Pros

no pros besides fun co-workers

Cons

low pay and when brought up to management, we were told they won't do anything because they believe the pay is okay. if you are expecting a kid (both mom and dad) no one receives pay for having a kid and you need to take unpaid leave if you want to spend time with them workload does not match the pay and pay does not meet the requirement for having a degree

SHI International Response

3y

Thank you for your feedback. We are happy to hear that you enjoy your colleagues at SHI, and we appreciate you voicing your concerns regarding compensation, and our current maternity/paternity leave of absence policy. We certainly will share your feedback with the appropriate departments so we can continue to provide employees with the utmost benefits. If you would like to provide additional details regarding your comments or concerns, please feel free to take this offline to SHIfeedback@shi.com, a non-confidential alias.

5.0

Jan 9, 2023

A Great Place to Work

Hr-manager and hr business partner

Recommend

CEO approval

Business Outlook

Pros

The company has embraced a hybrid work week and handled the changing tide of work from home beautifully. SHI has NOT implemented a mandatory return to 5 days in the office. I am happy to say the CEO is moving forward with the current trend of businesses caring about the mental health of their employees and I see real work toward employee satisfaction. New well being days have been added to PTO and new Floating Holidays have been added for President's Day, Martin Luther King Jr Day and Juneteenth! Financial improvements have been implemented as well, an increase to employee 401k match and merit increases were given earlier then usual in 2022. Steps have been taken to champion a more diverse population and Employee Resource Groups have been created. COVID19 made it hard for people get to know each other outside of their own work group and these resource groups allow for remote workers and onsite employees from all aspects of the business to mingle and get to know each other. It is an enriching experience that I have enjoyed taking part in. I have a great team of people that I work with and I am happy to come to work on the days I am in the office as well as the days I work from home. Accepting a position at SHI was a great move for me and my family.

Cons

I would love it if the company was at the top of the list for paying the most competitive salaries in their industry.

SHI International Response

3y

Thank you for taking the time to provide your feedback. We are pleased to hear your experience is positive. We take pride in the changes we have made recently, especially our new Well Being Days. We’re happy that you have found the changes to be favorable. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

Viewing 58 - 60 of 2,092 Reviews

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