SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jan 17, 2026

Mediocre

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health insurance. Standards are fairly low. Depending on your (non-sales) role/team, good salary and good work/life balance. The benefits of overachieving versus just clocking in and clocking out are exactly the same, so you might as well just meet the baseline. Working at SHI completely cured my imposter syndrome.

Cons

Absolutely no clear communication or organization within the company as a whole and between orgs/verticals/teams. Good luck finding out who does what outside of your immediate team! 401k match seems high but full vesting takes five years, so the numbers shown in your account are overinflated until you hit the five year mark. Regardless of whether you're a current or former employee, HR will mishandle your documentation/emails then ignore your time-sensitive responses/questions (including the ones THEY asked YOU for); sometimes the only way to get a response is to CC the whole team and even that is a 50/50.

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SHI International Response
5mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.
1.0
Jan 15, 2026

Wouldn’t Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues aside from management were solid.

Cons

Poor management and company goals.

avatar
SHI International Response
5mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.
4.0
Jan 14, 2026

Not Bad

Recommend
CEO approval
Business Outlook

Pros

Manager and coworkers were great!

Cons

Money was not good- esp for the amount of work needed to be done daily.

avatar
SHI International Response
5mo
Thank you for your feedback and for your review. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
Viewing 82 - 84 of 2,093 Reviews

Glassdoor has 2,142 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.