SHI International reviews

3.2

50% would recommend to a friend

(2,093 total reviews)
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Thai Lee

62% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 29, 2025

Better than Mcdonald's

Recommend
CEO approval
Business Outlook

Pros

The direct deposit always comes on time

Cons

Extremely low compensation Leadership partakes in a widespread pattern of deception to employees, always promising things they later withdraw Constantly changing initiatives and direction with no real strategic thought process behind the changes Low level managers are the not the most talented employees but rather who has aimlessly stuck around the longest

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SHI International Response
11mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.
1.0
Mar 30, 2025

The magic is over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good entry level experience and way into industry.

Cons

I have worked at SHI almost 15yrs and previously made life changing money, but things are different now. They are looking to pay sales less, with pay decreasing substantially for most top reps starting 2025. This will continue and it feels like SHI doesn’t want to regularly pay a top sales rep $500k+. They do not value top sales reps, unless you are one of 3 AEs being given accounts, resources, and a special comp plan that’s better than everyone else’s to keep you happy and quiet. There is lots of secrecy amongst leadership in terms of direction, with executives dictating change without worker input, leading to lots of stress and decisions made for the company and not its employees. Most managers there have little to offer by way of intelligence, coaching, experience both personally and professionally. They are simply going through the motions of asking for updates while providing zero value. If you are skilled, SHI will keep you on the front line until you break or are given a golden parachute by a high up friend because they need help.

1.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing. The toxic political culture promotes "dedicate your time to the company" that forces, Senior management willfully enforces do more with nothing

Cons

If you’re considering working at SHI International, think carefully before making that decision. This company has undergone drastic changes that have resulted in broken promises, shrinking pay, a dysfunctional sales structure, and concerning financial instability. What was once a promising workplace has become an environment filled with uncertainty and frustration. Compensation Cuts and Growing Discontent SHI was once a solid place for sales professionals to grow their careers. Now, commissions have been reduced, bonuses slashed, and annual raises barely keep up with inflation. Employees are working harder than ever but seeing little to no reward for their efforts. Morale has plummeted as leadership continues to make decisions that seem to prioritize cost-cutting over retaining talent. Financial Instability is Crippling Business It’s not just employees feeling the impact—vendors and partners are growing increasingly wary of working with SHI. Reports of delayed payments and financial mismanagement have led to strained supplier relationships, failed transactions, and lost deals. Sales professionals are left scrambling to salvage opportunities that collapse due to circumstances beyond their control. A Chaotic and Demoralizing Sales Structure The sales organization, once a well-oiled machine, has been completely dismantled. Accounts have been reassigned without clear strategy, quotas have become unrealistic, and essential support systems have been stripped away. Instead of fostering success, these changes have created confusion, frustration, and an overall lack of direction. Lack of Leadership and a Culture of Mistrust Upper management has failed to provide a clear path forward. Employees seeking answers are met with corporate jargon and vague reassurances rather than meaningful solutions. The disconnect between leadership and the workforce has never been more apparent, leading to a culture where trust is eroding and confidence in the company’s future is fading fast. Final Verdict: A Company in Decline SHI International is not the stable, growth-oriented company it once was. Between declining compensation, a dismantled sales structure, and ongoing financial concerns, employees and partners alike are left questioning the future. If you're looking for long-term career growth, financial stability, and strong leadership, you may want to explore other opportunities. DO NOT WORK HERE. DO NOT DO BUSINESS HERE. JUST RUN

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SHI International Response
1y
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.
Viewing 103 - 105 of 2,093 Reviews

Glassdoor has 2,142 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.