SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 25, 2012

Where are you going with this company? Nowhere!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work out of the HQ office, we have access to gym, cafeteria and onsite nurse. The people you work with are all fresh out of college for the most part so the atmosphere can be pretty laid back. They'll hire pretty mucy anyone so it's a good job right out of college. Just don't expect to stick around for long.

Cons

Upper management could care less about you. The pay is attrocious but as others mentioned, people are afraid of leaving for fear of not finding another job. You will probably start in inside sales, making awful pay and even less comission (unless you get lucky and are put in a good account). Try and move around in the company and you quickly find that all other departments are just the same. I worked my butt off on my prior position in this company, often working insane amount of hours overtime in a highly stressful position. I went above and beyond my job and got nothing in return. No thanks from management or the sales reps. They made no attemp to keep me in the position when I looked elsewhere and then ask one another just what is making people leave. Management is a HUGE joke, it's all based on popularity and they often have no idea how to manage. The CEO only cares about her bottom line, and that is making more and more money. We barely get any time off and when you do want to take a day off it's almost like you're doing a bad thing-sort of frowned to take off. There aren't enough paid holidays and the yearly bonus is basically nothing. You will NOT move up within this company, since the old timers arent going anywhere. While they get paid the big bucks, the little people doing all the hard work get zero recognition. There used to be a huge high turn over rate within this company and it's only slowed down because of the economy. I cannot possibly understand why anyone would stay with this company past a few years. You learn no skills that you can take on to another job.

2.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

The starting pay and benefits are decent, I suppose...

Cons

... but they don't get better. Expect stagnation. Raises are a joke ($1k-$2k at the most). Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers. Perks have all been eliminated - for example, if you have a good year and grow your business and make chairman's club, your outside rep gets a week in Bali or Cozumel or the Virgin Islands, and you get to do his work for a week. You won't even get a thank you from the company. Managers are mostly terrible, with no knowledge of IT at all - you get promoted by brown nosing, not by being good at your job. If you're good at your job, you actually get penalized because you're doing more work and bringing in more business... so the company decides you make enough in commission that you get less of a raise because you're too good at your job.

2.0
Jun 5, 2012
Recommend
CEO approval
Business Outlook

Pros

SHI does give employees a lot of responsibility and you will learn a lot there. The new facility is very nice and has a gym, cafe, and nurses office. Benefits are very good and they are pretty flexible with time off. If you get VERY lucky and get paired up with a good AE you might do alright for yourself. Great employees, most are very friendly and you can expect to make plenty friends. You are not expected to cold call (or not often anyway).

Cons

To reiterate what’s been said, the environment is very political and the salaries are not good. When you start you will want to work hard and give 110% but I can guarantee you that your hard work will go unnoticed. Your best bet is to be mediocre; don't kill yourself, but consider brown nosing. The extra sweat and stress will not be recognized, but feel free to find out for yourself. Management is completely out of touch. Not a single manager has any real IT knowledge; most people in sales do not either. Customers expect technical help and the sales people (mostly Lib. Art majors from Rutgers) are left on the hook. Management uses a "churn and burn" mentality and does not make any effort to retain good employees. Raises as extremely meager and the top performers do not get anything special (expect $1-2k in sales). Don't expect a holiday bonus ($100). A good place to start out... but don't plan to stay and DON'T make yourself crazy trying to go above and beyond. Expect to place 15-20 orders a day and send out around 15 quotes. You are truly just a number at SHI. Entering orders is somehow a huge pain in the neck... As with any sales job, it can be rather stressful and customers are often all too happy to string you up for a simple error. There are monthly sales numbers and you will be chastised if your numbers are low; something you often have no control over. Stress from work will find itself into your private life. God help you when you start having to deal with returns... the whole process is terribly mismanaged and a huge headache.

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Glassdoor has 2,141 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.