SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 3, 2012
Recommend
CEO approval
Business Outlook

Pros

The company does a decent job at trying to make the fun., and It can be fun if it is your first or second job out of college. As a sales rep, you get an opportunity to learn on the job and you're thrown into variety technology situations. Commission plan can be solid, but you have to luck into meeting or exceeding your goals.

Cons

SHI is basically two companies. The enterprise team and corporate team. Corp is the red headed step child, but has the most growth and it's where I worked. The company struggles processing simple orders, and processes don't work well. District and Inside managers stretched too thin or have a limited amount of industry and company knowledge. They are know as Software, Hardware, Integration, but really it's only a viable software reseller, because the strategy to sell hardware is completely broken. There is a lack of knowledge, support, and processes to do it effectively and consistently. Upper management fires too many employees (EVEN THE ONES WHO'VE EXCEEDED THEIR GOALS) and there is little to no viable explanations for the outings. Several of the top people based on numbers are beginning to exit. Based on what managers have explained, the plan of the Corp Division hiring strategy is to over hire for every market to ensure that every district / region exceeds their goals. This is great for the company, but for a new or existing employee, you're basically getting less opportunity to make real money. It sets up new reps to call on customer bases that have little to no quality prospects, and the customers lists are basically accounts that have been evaluated and tossed aside due to lack of opportunity. Management also has created internal teams that are suppose to increase sales, but they take accounts and commissions away from every rep. Reps or direct managers have little to no control over avoiding these tactics.

3.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good people Great sales experience In my opinion, this is probably one of the best places to start straight out of college and get experience as a business major

Cons

Poor base salary No recognition for hard work - I worked overtime on a shorthanded account because management thought it would be a brilliant idea to fire a team member before the account's busiest month for about two months straight. I barely received as much as an "atta boy", and once I was due for my next raise the company quickly forgot about this and sent me packing Atomosphere is very political so be prepared to brown nose a little

2.0
May 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Compensation is good if you are paired with a good AE. The culture is so unstructured that it is fairly laid back. You get a lot of exposure to multiple technologies which increases your marketability for when you leave.

Cons

This is one of the most frustrating sales jobs out there. There is very little sales going on, it is all firefighting. Even processing a simple order can take 20 steps. The management hires incompetent people to manage as well as act as Team Leads. They hire who they like best, not who will challenge the pervasive incompetence of the directors etc.

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Glassdoor has 2,140 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.