SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 13, 2011
Recommend
CEO approval
Business Outlook

Pros

A pretty flat management structure makes decisions quick, but almost all power is concentrated that way. Also it's a company of fierce loyalty to old timers who may not be the right people for the company today. It's run almost like two companies, one very typical for churn and burn smb sales, and one very traditional, for enterprise, value-add, long term, huge company clients.

Cons

If you got in back in the beginning, you might be golden, but getting in now you'll be a number. That's OK for some people, and it is still a good company that wants to do the right thing for its clients

2.0
Jan 18, 2011
Recommend
CEO approval
Business Outlook

Pros

They have a decent benefits package and the work is easy

Cons

The work is so easy your presence is almost irrelevant. This is a high turnover company that does not reward initiative, and the only way to get a higher position. They higher college graduates to do work that could be effectively done with a better computer system supported by actual customer service representatives.

5.0
Dec 29, 2010

I enjoyed working at SHI.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is open to new ideas.

Cons

I had to travel a lot.

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Glassdoor has 2,140 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.