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SMS Data Products Group

Engaged Employer

SMS Data Products Group reviews

4.5

91% would recommend to a friend

(138 total reviews)
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Matthew Rosecan

97% approve of CEO

80% positive business outlook

SMS Data Products Group has an employee rating of 4.5 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SMS Data Products Group employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

138 reviews
4.0
Dec 17, 2021

SMS Data Group Inc.

Recommend
CEO approval
Business Outlook

Pros

Great working environment. PTO accumulates fast.

Cons

Pay is not as high as other companies.

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SMS Data Products Group Response
4y
We appreciate the review! I'm glad you enjoy your working environment and our SMS benefits. I agree that we have some amazing employees and managers in our CA contracts and I'm happy you shared your thoughts. We consistently review compensation surveys, annual salary increase trends and hiring trends to do our best to ensure competitive pay and an opportunity for growth on our contracts. Hopefully you'll stay with SMS and grow within your contract or other contracts at SMS. Thanks for your review! --- Melanie Shipley, Vice President, Human Resources
2.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Co-workers and local leadership are great and very supportive. The job itself is very fulfilling

Cons

Pay is low based on cert requirements and weekends holidays required based on local market. Corporate and regional leadership either don’t care or are oblivious to ongoing issues with the contract that have been there since the beginning. They are unable to hire new people to replace departures but still want to work the people that stay on contract ridiculous hours instead of relaxing some requirements (weekend and holiday TPI) until they can get people hired. This leads to more and more people leaving with no replacements in sight including senior level local leadership.

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SMS Data Products Group Response
4y
We appreciate you taking the time to review SMS and I'm sorry you have not had a better experience! We have heard the concerns of our team and a member of our corporate team has been working closely with our customer to temporarily modify some of the TPI requirements making less of a requirement for extra work from our great Montgomery team. We also added a shift differential for those who are asked to work hours outside their standard shift to help compensate for the inconvenience of having to work a weekend or holiday. The TPI requirement is indeed a government contract requirement and our contract does have several 24/7 coverage positions, however these can also be great opportunities for those wishing to earn extra income or working an alternate shift to help with family requirements. We agree that we have a great team in Montgomery and hope some of the recent changes have helped ease concerns within the team, while continuing to support our customer's needs. Thanks again for the review! ---- Melanie Shipley, Vice President, Human Resources
5.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

They really take care of employees, and keep us in the loop on important things we need to be aware of.

Cons

This company has treated me (and us) very good. If I've a question or problem, they are always available and help work through things that might need resolution. I've no complaints.

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SMS Data Products Group Response
4y
Wow - we love your review! Thank you so much for taking the time to review SMS and for all the great comments too. We have a great group of employees in NM and are happy to hear you enjoy working for SMS. We do our best to take care of both our employees and our customers. Our corporate office hasn't had many opportunities to visit lately due to the pandemic, but hopefully we'll be able to visit soon!! --- Melanie Shipley, Vice President, Human Resources
Viewing 58 - 60 of 138 Reviews

Glassdoor has 146 SMS Data Products Group reviews submitted anonymously by SMS Data Products Group employees. Read employee reviews and ratings on Glassdoor to decide if SMS Data Products Group is right for you.