SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)
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Laura Kaiser

46% approve of CEO

51% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 11, 2025

Don’t do if

Recommend
CEO approval
Business Outlook

Pros

Pay was decent for work done

Cons

Favoritism and hostile work environment is far to light for this work place

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SSM Health Response
7mo
We're sorry your experience as an SSM Health team member has been negative. Please know that we are sending this review to the appropriate team to look into. Thank you again for taking the time to leave us your feedback.
3.0
Sep 9, 2025

OK

Recommend
CEO approval
Business Outlook

Pros

SSM has been a reasonably good employer, and the people I work with are pleasant.

Cons

Middle and upper management seems totally closed to feedback from employees, even other managers. Staffing allocations for positions like Patient Access Representative, Scheduler, and office positions are consistently low.

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SSM Health Response
7mo
Your feedback is important to us. We value receiving your compliments, suggestions, and complaints so that we can improve our services, processes, and communication. Thank you for taking the time to leave us a review.
3.0
Sep 8, 2025

Depends

Recommend
CEO approval
Business Outlook

Pros

Love the doctors I work with, they’re the best! And they’re always in a teaching mood, and some of them talk to you as if you’re a family member. It’s never a dull moment here.

Cons

Pay, and zero to no growth opportunity. I attempted to learn more and move within the office to be well rounded to prepare myself for a possible management opportunity, but was shut down due to lack of staff or non-dependable staff so I was stuck in the position. Even though during my interview I was told there were several opportunities to move. Also, within the year in the position there has been several people leaving within SSM or quitting all together.

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SSM Health Response
7mo
Thanks for reviewing your work experience at SSM Health. Your feedback is important. We are always looking for ways to improve and you are a valued part of this process. We appreciate you taking the time to share your advice and thoughts with us.
Viewing 103 - 105 of 2,629 Reviews

Glassdoor has 2,769 SSM Health reviews submitted anonymously by SSM Health employees. Read employee reviews and ratings on Glassdoor to decide if SSM Health is right for you.