Is SSM Health a good company to work for?

SSM Health has an overall rating of 3.4 out of 5, based on over 2,769 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 56% of employees would recommend working at SSM Health to a friend and 51% have a positive outlook for the business. The best reviews about SSM Health have been left by employees working as Occupational Therapist , Patient Account Representative and Paramedic .

Does SSM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, SSM Health employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SSM Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SSM Health?

56% of SSM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSM Health 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SSM Health?

Registered Nurse (267) , Registered Nurse, BSN (83) , Patient Access Representative (55) , Medical Assistant (45) , Staff RN (33) , Manager (30) , Certified Nursing Assistant CNA (29) , Nurse Practitioner (22) , Physician (22) , Director (21) , Physical Therapist (20) , RN Staff Nurse (18) , Patient Care Technician (16) , Security Officer (14) , Licensed Practical Nurse (LPN) (13)

What are the pros of working at SSM Health according to real employee reviews?

"The ethics that they follow also I believe the benefits are good and co worker are great" ((in 235 reviews)); "Great people and mission statement." ((in 124 reviews)); "Great team members and coworkers!" ((in 118 reviews)); "The staff are great and really care about the healthcare needs of their patient's." ((in 69 reviews)); "It's a great atmosphere and culture." ((in 43 reviews))

What are the cons of working at SSM Health according to real employee reviews?

"Often understaffed; high acuity with low pay as new grad" ((in 151 reviews)); "Poor management and leadership." ((in 42 reviews)); "Bad managers tend to stay, and the policies for writing people up are confusing at best." ((in 41 reviews)); "Upper management does not care about the short staffing." ((in 36 reviews)); "Minimal training and guidance." ((in 20 reviews))

What are employees saying about SSM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSM Health layoffs and their outlook for job security at SSM Health in 2026.

What are the top reviewed SSM Health locations?

Saint Louis , Madison , Oklahoma City , Fond du Lac , Bridgeton , Janesville , Saint Charles , Fenton , Lake Saint Louis , Mount Vernon , Jefferson City , Centralia , Shawnee , Creve Coeur , Baraboo , Midwest City , Wentzville , Denville , Monroe , Mexico , Richmond Heights , Florissant , Clayton , Middleton , Milwaukee , Kansas City , Maryville , Arnold , Ballwin , Wisconsin Dells

Skip to content Skip to footer

Notifications

SSM Health

SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)

Laura Kaiser

46% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Career opportunities

3.1

Compensation and benefits

2.8

Senior management

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 16, 2025

disorganized, bullying

Non-clinical staff

Recommend

CEO approval

Business Outlook

Pros

-compensation is competitive. -benefits are decent. -potential opportunities for career growth.

Cons

-training extremely disorganized -no interview, only screening from recruiter? -recruiter did not answer questions about job accurately prior to hire. -bullying from coworkers, both within and from outside the department, was constant, no effective response from management or change during the time i was there. -no introduction or inclusion of new hires. -no cooperation between departments. -no training on policies, but punishment for not knowing. -no consistent schedule. -religion is pushed heavily at times, especially in meetings. -patients often escalated instead of de-escalated and/or made fun of by staff.

SSM Health Response

We're sorry your experience as an SSM Health team member has been negative. We appreciate your honesty and candor. We ask you to email us at recruiting@ssmhealth.com so we can learn more. Thank you.

5.0

May 15, 2025

great hospital

Pharmacy student

Recommend

CEO approval

Business Outlook

Pros

small hospital lots of frienly staff

Cons

Lots of free time can get boring

SSM Health Response

We are so grateful for your kind words! Thanks for sharing your review with us and the community. We're so glad you've had a pleasant experience as an SSM Health team member.

1.0

May 14, 2025

Don't Work Here

Transcriptionist

Recommend

CEO approval

Business Outlook

Pros

Can't think of any at SSM

Cons

Many rude employees working now. Hired younger people, less pay, got rid of experienced long-term employees by bullying them.

SSM Health Response

We appreciate your time in bringing this matter to our attention. We value your detailed feedback and will be sure to pass this review to management.

Viewing 154 - 156 of 2,629 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at SSM Health

Patient Financial Services Representative I

Missouri

View job

Coder I - Professional

Missouri

View job

Revenue Cycle Consultant

Missouri

View job

Patient Access Representative I

United States

View job

Patient Access Representative I

United States

View job