Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Sep 24, 2024

Could be worse

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great discount on glass Good environment

Cons

No downtime between calls during busy months

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review! We aim to hire the best and brightest people who have a service mindset, a caring heart, and a can-do attitude. It's great to hear you had a positive experience with Safelite associates and our culture.

4.0

Sep 24, 2024

A bit crazy but not bad

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Safelite has good people and opportunities.

Cons

The direction changes daily and management is very disorganized.

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

3.0

Sep 24, 2024

Ok

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

Safelite keeps you very busy during the summer months

Cons

They like to overload you with work

Safelite AutoGlass Response

1y

Thank you for being a part of the Safelite team, we appreciate you providing feedback on your experience. Safelite's purpose is to make a difference and bring unexpected happiness to people's everyday lives. Providing service when customers need us most is important, but we aim to only schedule our associates 5 of the 7 days out of the week. If you have additional ideas on how we can improve work-life balance, please email PeopleDirect@safelite.com.

Viewing 298 - 300 of 2,303 Reviews

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