Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 231 reviews)); "benefits are good and lots of options" ((in 133 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 75 reviews)); "Work from home is great" ((in 41 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 141 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Sep 24, 2024

good

Store manager

Recommend

CEO approval

Business Outlook

Pros

the pay is good and fair

Cons

the work life balance is poor. they keep restructuring.

Safelite AutoGlass Response

1y

Thank you for being a part of the Safelite team, we appreciate you providing feedback on your experience. Safelite's purpose is to make a difference and bring unexpected happiness to people's everyday lives. Providing service when customers need us most is important, but we aim to only schedule our associates 5 of the 7 days out of the week. If you have additional ideas on how we can improve work-life balance, please email PeopleDirect@safelite.com.

5.0

Sep 23, 2024

Great Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great company. Lots of benefits. Send your own computer

Cons

Their system takes forever to load. Can’t be a minute late

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

2.0

Sep 23, 2024

not bad but not good

Autoglass technician

Recommend

CEO approval

Business Outlook

Pros

develop amazing skill and knowledge on cars. decent money.

Cons

management sucks and the team can suck as well.

Safelite AutoGlass Response

1y

We appreciate you providing feedback on your experience. At Safelite, we believe in great leadership and in treating each other with respect. We aim to provide coaching and guidance to help you reach your full potential. If you'd like to offer more feedback, please email us at PeopleDirect@safelite.com.

Viewing 301 - 303 of 2,303 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I

Agency Service Representative

Warehouse Associate II

Warehouse Associate II

Seasonal Warehouse Associate II