Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,373 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 216 reviews)); "benefits are good and lots of options" ((in 149 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 70 reviews)); "Work from home is great" ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 150 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 44 reviews)); "Long hours at times and weather is not always great" ((in 44 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,304 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,304 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

1.0

May 14, 2020

STAY AWAY

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

company van you could take home to avoid paying gas and tolls

Cons

Whole process before becoming a tech here in NYC is a B.S. Could go months waiting to get bumped from $15 to $19 once you do become a technician and that will be the last time you will ever see a raise, if you lucky you could get a couple cents raise every year. They will find any reason not to give you your "weekly" bonus. winter months you may only work 4 days a week or they make you stay home for 2 months

1.0

Apr 13, 2020

High Return Over in Software Development

Software developer

Recommend

CEO approval

Business Outlook

Pros

Income really no other pros

Cons

Recruiters are not honest about job roles or company priorities

Safelite AutoGlass Response

6y

Thank you for your review. We're sorry to hear of your experience, and that you feel our recruiters were not honest about job roles and Safelite's priorities. We would like to better understand your concerns so they can be researched and possibly addressed. We encourage you to speak with your People Business Partner. You may also provide feedback by contacting the People Direct Help Line. You have a voice and with your feedback, we all become better.

1.0

Apr 10, 2020

Customer-Powered, Corporate-Driven

Job coach

Recommend

CEO approval

Business Outlook

Pros

-Great culture, an opportunity to meet a lot of great people.

Cons

-Skewed analysis of stats and lack to tools and support to help drive them. -Inconsistent reviews that does not exhibit an individual's true value. -Although the culture and values are promoted on the frontlines of the business, the management team, and corporate executives do not exhibit the same values.

Viewing 352 - 354 of 2,304 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I - 2nd Shift

Warehouse Associate II - 2nd Shift

Warehouse Associate II

Warehouse Associate II

Warehouse Associate II