Safelite AutoGlass reviews

Reading Insurance scripts all day verbatim, rigid break schedule, if 1 second late get written up. After so many write ups, you are fired. Calls are closely monitored, They nit pick about everything. How you say it, the way you say it, if you said this or didn't say that. Expect you to remember details about 8 or more different insurance accounts. You have to put up with rude glass shops and agents. The customers calling in to file the claims are a breeze compared to shops and agents. Cannot say one wrong word or say something the wrong way...Monitored weekly on 6 or 7 calls, at the mercy of the job coach or quality assurance rep. Most of their reviews are merely subjective.

It's a call center. Restricted internet access means your only means of entertainment is reading the news. Too much red tape and restrictions (if you're a minute late from break it is a tardy). You must read the same scripting verbatim 50 times a day. Very easy to develop habits that are frowned upon.