Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Money, OT and extra hours, Some coworkers are good.

Cons

Being written up easily, bad management, tardies, turnover is high, customers can be verbally abusive on the phone, all women led management. No way to check for tardies and extremely hard to avoid. Training had a lot of material crammed in a short amount of time - not very healthy. No respect for honest employees unfortunately. Long term employees also voiced frustration with management. Getting written up easily makes you not qualify for bonuses etc. Supervisors can be a hit or a miss. Unemployment benefits are ridiculously contested by employer. HR person on floor has limited authority. I'd stay away from the employer. They don't respect illnesses and transport issues (not very frequent ones). Unfortunately not very people powered as they claim. They just want you to take call after call. Stress can be high as well.

2.0
Oct 22, 2016

Telephone Sales Rep 2

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, close to public transportation, newly remodeled call center, increasingly expanding company

Cons

Low wages. no benefits for part-time persons, hard driving sales, commission goals readjusted weekly so you are almost assured you will seldom, if ever, be paid commission

3.0
Oct 19, 2016

Non reliable

Recommend
CEO approval
Business Outlook

Pros

Helping people (customers) fix there problems people i work with getting to work on a wide range of cars being able to travel to other store locations to help

Cons

Not getting proper pay doing thing you don't recive pay to do

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Safelite AutoGlass Response
9y
Thanks for your honest feedback. It's nice to hear your commitment to customers. And about that pay plan... we're working out some solutions that we think you'll like. We'll have some news later this year.
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Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.