Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Work independently I quite, the pay and hours suck

Cons

Pay is terrible, in the AZ market the QCI pay system is designed to screw the tech out of more than 50% of their pay. Any issue will cause the tech to drop bellow the required numbers for at least 10 weeks, then the tech is busting his butt in 110 deg heat for $14 an hour. Always double and triple booking customers and then when that happens it is the techs fault that the customers a not happy because they have to wait, this also affects the techs pay in the same way. They say that they want quality however they give each tech too much work that is required to be completed that day so the techs cut every corner to do it so they can possibly get home in time to see their family for 15-30 minutes each night. All except for a few techs HAVE to work every weekend no exceptions so your weekends are shot. No ability to spend ANY TIME with your family.

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Safelite AutoGlass Response
9y
I’m sorry to hear you had a negative experience. We take our workplace to heart and will use your input to make it better.
3.0
Sep 11, 2016

Customer service representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hourly weekly pay, quarterly and yearly bonus

Cons

Horrible at changing schedules, strict with aux

4.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid training. Flexible Hours. Lots of opportunity for growth

Cons

Strict call center environment. Not as fun and interactive as some other call centers.

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Safelite AutoGlass Response
9y
Thanks for taking the time share your honest feedback… we’re always looking to better ourselves and this will help shape the future of Safelite.
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Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.