Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 229 reviews)); "benefits are good and lots of options" ((in 135 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 67 reviews)); "I get work from home which is always a plus specially with kids." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 147 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 19, 2019

Approachable understanding and supportive!

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

If you are committed to working hard and give your best and you are direct with what your needs are they will meet you there and they will support your growth as well as hold you accountable. Also the weekly pay and day-to-day interaction with leadership!

Cons

There isn't a fast track to moving up and some of the policies and procedures are ambiguous

1.0

Oct 6, 2019

Safelite is a company that exists

Qa analyst

Recommend

CEO approval

Business Outlook

Pros

It's a Job that basically anyone can do

Cons

Stressful soul crushing work environment, high turnover, employees aren't really treated like people

3.0

Sep 18, 2019

Retail Store Management

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Depending on the store manager, there is decent work life balance. There are some benefits such at a higher education benefits for roughly 5k which will prove valuable if you choose to use them. You have the ability to mentor technicians and hone your ability to have conversations with peers and subordinates which can positively affect how your location performs.

Cons

Though this may not apply to all areas of the country, the Phoenix, AZ, area seems to be unique. Phoenix is the most profitable and most competitive market for Safelite. With that comes a group of higher management that look out for each other and only allow those they truly like based solely on personality to rise in management. Safelite in Phoenix is very difficult to rise in management in based off this and you will find yourself stuck in mid-low management levels here. Pay is somewhat low for the amount of work and responsibility you will have. It's pretty good for someone to get some managerial experience but after a couple years, other similar roles pay at least 15-25% higher.

Viewing 199 - 201 of 2,301 Reviews

Jobs at Safelite AutoGlass

Senior HR Systems Analyst

Director, Digital Product Design

Marketing Operations Manager

Seasonal Warehouse Associate II

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Ratings by category

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Approachable understanding and supportive!

Safelite is a company that exists

Retail Store Management

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