Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,373 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 233 reviews)); "benefits are good and lots of options" ((in 134 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 116 reviews)); "Flexible and good training" ((in 72 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 48 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 143 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 45 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,304 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,304 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Mar 16, 2016

Best place I have worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genuine associates who's vision is to make a difference and bring unexpected happiness to people's everyday lives.

Cons

It's a growing company so every business or associate program is not place, but they are working on these important initiatives.

5.0

Mar 11, 2016

Good Company

Customer service representative - team lead

Recommend

CEO approval

Business Outlook

Pros

Hours are available when needed in sales. If you work hard, they recognize it.

Cons

Change of compensation plan while working there.

3.0

Mar 5, 2016

3.5 star job couldn't give 4 stars! I loved my job & immediate management! Your LIFE is REVOLVED around the CUST SURVEY

Auto glass tech

Recommend

CEO approval

Business Outlook

Pros

Company car, uniforms, I had a great store manager who truly cared about your success. Great people to work with. I was like my own manager no one breathing down my back. I was always recognized as doing a great job and was respected. It feels good to be appreciated and rare at most jobs to make you feel that way. Bonuses if all customer/quality standards are met. I love the people I worked with immediate management and dispatch.

Cons

First is the pay its hard to support a family on. Second would be Add-ons, when you think you know your route and feel good about it and call your customers to give them a better idea of arrival time, they continue to add more jobs which is frustrating because the jobs can be out of your way and drive time will hurt you. They overbook you with jobs. They want you to take lunch but don't give you time to do it. Many Customers and higher management doesn't care if you freeze your fingers and other parts off, although they do provide uniforms and cold weather clothing. One bad survey can take away any hope of getting a bonus for that period.

Viewing 2041 - 2043 of 2,304 Reviews

Jobs at Safelite AutoGlass

Agency Service Representative

Warehouse Associate I

Warehouse Associate II

Seasonal Warehouse Associate II