Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

ability to make commission and double your hourly, friendly co workers, amazing coaches and trainers, pretty much manage yourself. Very good with working with your current schedule to make hours work. 25hrs/week

Cons

telephone sales are exhausting and repetitive. You often get rude customers because they think they can treat you however they want over the phone. Hours are very competitive, they won't make you full-time unless your call quality and numbers are perfect.. always 5-10 open hours a week available to pick up if desired. HAVE to work Mondays, every employee does. Starting off, you get maximum 25 hours a week. Hitting commission is very difficult because your appointment rate HAS to be over a certain percent, (around 50%) and is subject to change every week.. some weeks you'll miss commission by a .01 of a percent. and if your under 0.01 percent, you don't make commission for that paycheck. Commission checks are on a 4 week lag.

1.0
Jan 29, 2018

warehouse driver

Recommend
CEO approval
Business Outlook

Pros

The overall company is great to work for and the upper management seems to care greatly about its employees, willing to work with full time students with tricky schedules.

Cons

warehouse management ruins your experience . You are overworked and underpaid, managers either forget request or ignore you all together. Your input has no weight even when it comes to improvement you're ignored at almost every turn

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Safelite AutoGlass Response
8y
Thanks for speaking up. The behavior you experienced doesn’t align with our core values, and for that we apologize. Please reach out to your local leader or call our People Hotline when issues arise so they can be handled in a timely manner. You have a voice and we respect your opinions.
2.0
Dec 6, 2017

Favortism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Buy you alot of clothes and "things"

Cons

Win at all costs, make sure your technicians are happy or your life as a manager is miserable. Make sure that you keep everything clean. 60-75 hour work weeks as a manager is expected. No work/life balance. Have to give up family time to particiapate in Safelite community sponsored events.

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Safelite AutoGlass Response
8y
Thank you for your feedback. We encourage our associates to maintain a healthy work/life balance, and are sorry to hear you felt you needed to give up time with family to attend community events. Our associates have a voice and are we want them to be heard.
Viewing 214 - 216 of 2,301 Reviews

Glassdoor has 2,370 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.