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      Saia LTL Freight

      Engaged Employer

      Saia LTL Freight reviews

      3.5

      59% would recommend to a friend

      (862 total reviews)
      avatar

      Frederick Holzgrefe

      62% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.2

      Work/Life balance

      2.9

      Senior management

      Saia LTL Freight has an employee rating of 3.5 out of 5 stars, based on 862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saia LTL Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      862 reviews
      5.0
      Jul 6, 2025

      Work in Progress

      Regional hr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making lots of positive changes to modernize processes and system

      Cons

      There can be a disconnect between the culture Saia aims for and the culture that Saia was built on - for better or for worse

      avatar
      Saia LTL Freight Response
      11mo
      Thank you for sharing your experience! We're grateful you're a part of the Saia family and appreciate your service to our team.
      1.0
      Jul 1, 2025

      Dishonest to its core

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and employees are amazing

      Cons

      VP Ray Ramu said in February 2025 changes would be made to make customer service more local. He said none of us should worry, plenty of work for everyone. April 2 more than 100 people were let go without severance. We were told our terminals would provide customer service. They do in part (they are overwhelmed now). The full truth is this amazing American company lied outright. Emails are now handled in South America and customer service in the Philippines. This is all about corporate greed. SAIA is a partner with Atlanta Braves and Nascar but won't employee Americans. Nearly every employee let go had more than 5 years with the company. Most of us had 10 or 20 years. SAIA could care less. Do not trust this company.

      avatar
      Saia LTL Freight Response
      11mo
      Thank you for 10 years of dedicated service to our team and to our customers. We feel terrible that you had a disappointing experience with us in the end, but please know that we truly value your feedback and take all of your concerns seriously. We sincerely wish you only the best going forward.
      4.0
      Jun 28, 2025

      Quiet, but Stressfull

      Billing clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is good. No customer service needed.

      Cons

      Quota based. Hard to keep up.

      avatar
      Saia LTL Freight Response
      12mo
      We appreciate knowing the positive and the more challenging aspects of your role, so thank you so much for sharing!
      Viewing 37 - 39 of 862 Reviews
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      ReviewsSaia LTL Freight reviews

      Glassdoor has 878 Saia LTL Freight reviews submitted anonymously by Saia LTL Freight employees. Read employee reviews and ratings on Glassdoor to decide if Saia LTL Freight is right for you.