Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      77% would recommend to a friend

      (688 total reviews)
      avatar

      Jonathan Witter

      84% approve of CEO

      78% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Career opportunities

      3.6

      Senior management

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      688 reviews
      3.0
      Jul 1, 2020

      Customer Service Review

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Opportunity to learn about loans.

      Cons

      Management. Requirements are always changing for bonuses which makes it hard to receive. Bad company policies that makes it difficult to assist the customers.

      3.0
      Jun 13, 2020

      Upper Level Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, Pays well, Good schedule Overall it’s a good company. “It’s a case of one bad apple causing the barrel to be bad”

      Cons

      Upper level management allows/supports some mid level managers to discriminate regarding age, sex and race. They are fully aware that this manager has had and currently has issues with employees age, sex and race; while they do nothing to address these issues. Upper level managers are aware that specific managers have there own personal issues and they act as if they are afraid to say anything. They have allowed one particular manager to grow as a cancer within the organization. There has been multiple complaints and allegations about this manager. Agents have requested team changes to get away from this manager and it is consistently look over or swept under the rug.

      Viewing 439 - 441 of 688 Reviews
      Related searches: Sallie Mae jobs | Sallie Mae salaries | Sallie Mae benefits | Sallie Mae interviews
      ReviewsSallie Mae reviews

      Glassdoor has 756 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.