Sallie Mae reviews

3.9

74% would recommend to a friend

(679 total reviews)
avatar

Jonathan Witter

83% approve of CEO

79% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

679 reviews
1.0
Jul 30, 2024

Toxic Culture and gaslighting

Recommend
CEO approval
Business Outlook

Pros

industry pays well people recognize the company

Cons

industry cred is poor - company is not known as a bank because it only has one product. terrible leadership - constant rules changing and pushing down blame for self preservation from all leaders. Gaslighting occurs frequently to make you think it is your fault. Tone comes from the top. growth requires infrastructure, which is not a priority. job instability - secret layoffs to keep costs low. adds to the culture. Talent doesn't stay.

2.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

This used to be a great company with actual leaders.

Cons

Sallie Mae is stuck with the mindset that outside talent is the best/only talent. This recent mindset has left Sallie Mae with a leadership team that is absolutely clueless and paralyzed when it comes to decision making; yet, they keep forging forward expecting the outcome to be different.

1.0
Jul 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and equity down to manager level

Cons

Nearly everything else; work/life balance is not existent anymore and management squeezes every last drop out of employees for subpar compensation (unless you’re an outside hire who is friends with someone in management). Changing priorities every day; expected to do the work of multiple people; lip-service appreciation while actions are the opposite; continually low culture survey scores from employees with no action by management. Most leaders are in self-preservation mode and only care about themselves; they are more than happy to take completely undue credit for wins and cascade blame down to their teams for losses. They have no real understanding of the business but their egos don’t allow them to see that and learn, so there’s an endless stream of swirl and bad decision-making. I could go on, but you get the point. Sallie Mae should be your last resort for employment.

Viewing 4 - 6 of 679 Reviews

Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.