Sallie Mae reviews

3.9

74% would recommend to a friend

(687 total reviews)
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Jonathan Witter

82% approve of CEO

79% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

687 reviews
5.0
Aug 16, 2023

Best Work Experience of My Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Without question, SLM has been the best workplace I've had in over a decade. Not only is the company culture warm, inviting, kind, and flexible, but the level of benefits, competitive compensation, and virtual first hybrid schedule is tough to beat. As a young mom, I feel seen, heard, and present both at work AND at home thanks to SLM culture and how I am trusted to do my work and do it well, while maintaining a healthy work life balance. The culture of my department is rare to find, and I feel extremely lucky to have found myself here.

Cons

I know some departments are REQUIRED to come into the office (hybrid yes). The issue with this is that there are only a handful of SLM locations, and if you don't live within a commutable distance, you are unable to work here unless you relocate at your own expense. If SLM was more flexible with remote work, it may be better. This does not effect me personally, but I feel that for the rest of the organization.

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Sallie Mae Response
2y
It is not every day that we receive feedback as detailed and thoughtful as yours. Trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the culture we are trying to create within our company.
4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Respectful, Nice, and Caring Employees

Cons

On Call Customers can be rude

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Sallie Mae Response
2y
We are pleased to know your experience working at Sallie Mae was a good one. Thank you for the time you spend/spent entrusting us with the growth of your career.
5.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

I love the experience, the people and the challenge.

Cons

None at this time, other then normal everyday issues that may arise.

Viewing 172 - 174 of 687 Reviews

Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.