Sallie Mae reviews

3.9

74% would recommend to a friend

(687 total reviews)
avatar

Jonathan Witter

82% approve of CEO

79% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

687 reviews
3.0
Jul 14, 2023

Good place to work, smart people.

Recommend
CEO approval
Business Outlook

Pros

Humble and smart rank and file employees.

Cons

Executives are wandering into "out of touch" territory.

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Sallie Mae Response
2y
Thank you for sharing your feedback!
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Before I took the job at Sallie Mae, I was deciding between this and a career at comcast. I went with Sallie Mae because Comcast was fully remote (I had worked fully remote for several years at the point in my life and wanted some human interaction) but also because the company culture is great. Management seems to genuinely care about their employees and they regularly do things to check in and make changes according to feedback they get from workers. As far as the pay is concerned, there are 4 buckets; 30 day, 60 day, 90 day, and l 120 day. In all 4 of these buckets your base is $20/hour with unlimited OT and a monthly bonus. The monthly bonus for 30 day goes up to about $1500, 60 day about $2500, 90 day about $3500, and 120 day about $4500. Additionally, in the collections department there are 2 other areas that require an interview to get into; LRT and charge off. LRT has a base pay of $25/hour with unlimited OT and a monthly bonus that goes up to about $2500. Charge off has a base pay of $20/hour with unlimited OT and bonuses that go up to $14,000!!! It’s most difficult (aledgedly) but o get into charge off because the same people have been working in the department for several years. Lastly, I will say that contrary to what many work places say, there is legit room for growth at Sallie Mae. Also, all levels of management (including those at the “tips top”) seem to be very personable and relatable.

Cons

I can’t think of any. Before I started at Sallie Mae I wasn’t sure what to think because I read other reviews from other people on other websites like this one. The poor reviews of Sallie Mae however said things like “my boss fired me for being late,” or “Sallie Mae didn’t let me take extra time off.” These are all basic things that most jobs enforce. No cons (at the moment) for me.

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Sallie Mae Response
2y
It is not every day that we receive feedback as detailed and thoughtful as yours. Trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the culture we are trying to create within our company.
5.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

People are fun, collaborative, and open to hearing new ideas Management communicates frequently and transparently Good work - life balance

Cons

None - people are great to work with, enjoying my work, and I’m paid competitively. Happy I made the move.

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Sallie Mae Response
2y
We are pleased to know your experience working at Sallie Mae was a good one. Thank you for the time you spend/spent entrusting us with the growth of your career.
Viewing 178 - 180 of 687 Reviews

Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.