Samanage reviews

Thank you for the feedback regarding your experience. We’re pleased to hear you saw the value in the work-life balance at Samanage. We recognize that this balance is vital for personal health and relationships, and fostering this type of environment continues to be a priority for us. Samanage is in an agile industry that at times requires pivots in our strategic direction. While we try to inform all teams about our decision making process, sometimes the decisions our executive team makes are made quickly. This is one of the reasons we have implemented regular Town Hall meetings, so we can keep people up to speed as quickly as possible The office bar serves as an avenue employees use to engage and collaborate with team members they may not otherwise interact with regularly. In the afternoon, you will often see individuals from various departments sitting down and working together over a beer, soda, or even a glass of ice water. That being said, we consistently communicate that there is no pressure or expectation for employees to participate in this type of activity. Our employees are adults capable of making their own decisions and knowing their own limits. We're disappointed to hear your opinion on our compensation structure and benefit offerings. We regularly review all salaries to ensure that our employees are being compensated within appropriate market ranges. We're also quite proud of our competitive benefits package that includes medical/dental/vision coverage at no cost to employees, 401(k) match, unlimited PTO, tuition and fitness reimbursement, and stock options (to name a few). Finally, we'd like to address the comments made regarding our Founder and CEO. We're proud of our fearless leader. He expects the best from everyone within the organization, and rightfully so. He has successfully led Samanage to be a disrupter and market leader in the ITSM industry, and we look forward forward to his continued leadership. Thank you for your feedback, and we wish you much success in the future.