Santander reviews

3.8

68% would recommend to a friend

(5,690 total reviews)
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Tim Wennes

81% approve of CEO

65% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, I had a very miserable experience at Santander in New York. They are quite effective recruiters, but once you are in, you realize you have been lied to and most of the 'facts' you were told are simply untrue. A very frustrating place to work at, with very hierarchical management that simply won't listen (many of them Spanish expats who are here for a couple of years and then leave), and a very "old school" approach to everything. Very resistant to any type of change, technology or suggestion for improvement.

Cons

Salaries (base) are low. But they promise very high bonuses that unfortunately are never achieved even if one (as in my case) exceeds sales and revenue goals by 50%! Again, a culture of lies and excuses. Extremely old fashioned place where managers will literally yell and scream at every little chance they get. I was truly miserable at this place.

1.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

PTO, Freedom within the role and OMEGA Training.

Cons

1. Every single program the company uses is out dated, difficult to figure out and will increase the amount of work you have to do. You will have to self teach how to do things and once you learn it still won't make any sense. Document process is just as frustrating and out dated. 2. When you originally learn the goals for the position you will find them doable. And for some they are. If you do well you can earn a decent amount in incentive. However, the company is all over the place with where they will tell you to focus. If you've come from another institution you will be frustrated with the way things happen here. The only positives have nothing to do with the role itself. I wouldn't recommend this bank to anyone. Talk to someone who works there not just for this position but for any. I interacted with a ton of different positions that didn't share anything positive.

2.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Many good individuals in support and middle management. Lots of good ideas at grass roots level. Pay used to be good. New hires don't get great pay.

Cons

Horrible executive and C-level management Board must be asleep. Laying off IT staff was a big mistake. Cuts only affect workers not upper management.

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Santander Response
9y
As a growing company, we strive for the best possible experience for our employees and we thank you for your input.
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Glassdoor has 24,629 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.