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SchoolsFirst Federal Credit Union

Engaged Employer

SchoolsFirst Federal Credit Union reviews

3.7

70% would recommend to a friend

(333 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

333 reviews
5.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked here for several years and I am very happy. Anyone who thinks this place has "politics" or mistreats its employees must have very limited work experience in the rest of the world. I can refer you to some places that will leave you (literally) crying in a corner. They are extremely appreciative of their employees, always giving recognition when it's deserved. The company's service culture is strong, long-standing, and deeply rooted. If you want to work somewhere that is financially stable, respects its employees, and provides opportunities to learn and grow, where you leave work feeling like you made a difference in someone's life, you'll be happy here too. In response to the comments that it's hard to get promotions: "good" elsewhere is mediocre here. Simply doing your job is not going to get you promoted. Those who are overlooked should do some thoughtful self-reflection, because it's possible that while you might be competent, you have a negative attitude (say, for example, posting a scathing review on Glassdoor). If you're a title-seeker and want to be quickly promoted, this isn't the place for you. They're selective. And that's not a bad thing.

Cons

Sometimes slow to adopt technology and innovation, but that's a by-product of being financial conservative (and stable...). It's not frustrating if you know to expect it and learn to work with it. The workload is often heavy and the pace fast, but your manager/VP makes him/herself available to help you prioritize and delegate, and the rest of the team is always willing to lend a hand--even to another department.

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

IT infrastructure department do not have any Pros that would out do the Cons including politics, mistreatment by management and favors to pet employees by management

Cons

Tech infrastructure has been full of dirty politics and power abuse by incompetent senior management. Few highest level executives have been recently asked to resign due to mismanagement of the some of the most visible and important projects. Uncontrolled dirty politics was so commonplace to an extent even the lower level tech employees were affected and we lost a several very talented employees .

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SchoolsFirst Federal Credit Union Response
11y
We’re terribly sorry to hear this has been your experience at SchoolsFirst FCU. The happiness of our employees is of the utmost importance to us. The behavior you’re describing is not acceptable by our standards, so if you haven’t already, please contact human resources so we can address it appropriately. We have consistently found through our employee surveys that the vast majority enjoy our culture, feel they are appreciated, and have respect for our leadership team. In fact, satisfaction and engagement scores are higher than the average for overall “high performing” companies as well as U.S. financial services firms. We take the accusations you’re making seriously; please let us have the opportunity to properly investigate them.
4.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

The culture of the company is nice, it promotes a one team spirit and making our Members lives better. They heavily promote working as a team and as one. Most people are friendly there are some who don't speak or are very dry it makes me wonder how they even got hired. The pay is great, I think they offer a very competitive pay and the benefits are outstanding. The employee perks are also very nice, always getting some kind of surprise cash bonus or treat or product. Nice trips and/or outings depending on your department.

Cons

There is little to no room for growth or advancement at least in some areas of the CU. If you are lucky to get that growth or promotion be very happy but also be prepared to wait a long time to get. The growth and advancement is is very slow. You see people working in the same role for 5, 10 or 15 years plus before advancing. Office politics are heavy, manager favorites or pets are also present. They are quick to demote you if you aren't cutting it, so don't get too comfortable in your new promotion it could be taken away in the blink of an eye.

Viewing 307 - 309 of 333 Reviews

Glassdoor has 346 SchoolsFirst Federal Credit Union reviews submitted anonymously by SchoolsFirst Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if SchoolsFirst Federal Credit Union is right for you.