Is SchoolsFirst Federal Credit Union a good company to work for?

SchoolsFirst Federal Credit Union has an overall rating of 3.7 out of 5, based on over 346 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 70% of employees would recommend working at SchoolsFirst Federal Credit Union to a friend and 72% have a positive outlook for the business. The best reviews about SchoolsFirst Federal Credit Union have been left by employees working as Member Service Representative II , MSR II and Member Service Representative .

Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

70% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (13) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 88 reviews)); "People are great and so is the company" ((in 24 reviews)); "great values and culture in the company" ((in 24 reviews)); "Great Health Benefits." ((in 8 reviews)); "Great benefits great CEO." ((in 7 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"low pay and takes very long for a promotion" ((in 17 reviews)); "Management is atrocious, sneaky, and old" ((in 17 reviews)); "IT VPs and assistant managers have their own pet employees." ((in 15 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 10 reviews)); "Favoritism is big in the department and you won’t get promoted unless you suck up to your supervisor." ((in 8 reviews))

What are the top reviewed SchoolsFirst Federal Credit Union locations?

Tustin , Santa Ana , Sacramento , Riverside , Irvine , Los Angeles , Orange , Long Beach , Placentia , Torrance , Downey , Huntington Beach , La Habra , Mission Viejo , Moreno Valley , Murrieta , Fountain Valley , Anaheim Hills , Memphis , Anaheim , Costa Mesa , Fullerton , Garden Grove , Inglewood , Los Alamitos , San Clemente , Walnut , Lake Elsinore , Ontario , Placerville

SchoolsFirst Federal Credit Union reviews

3.7

70% would recommend to a friend

(333 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (333 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

333 reviews

5.0

Jan 28, 2009

I am proud to say I work for SchoolsFirst Federal Credit Union

Telephone service representative iii

Recommend

CEO approval

Business Outlook

Pros

Being a teammember of SchoolsFirst Federal Credit Union (or as I still call it OCTFCU prior to the name change) is truly an honor. The organization is suppotive of personal development and career advancement, offers competitive salaries and has a wonderful benefits package that is far superior to other companies, offers superb training, has a true focus on Member service and advocacy, and has a great team environment. One of the best reasons to work for SchoolsFirst, besides those I have mentioned, is that we are Family. All across deparments and branches we are One Team, and it truly shows in what we do, and we always have our Member's (i.e. our families) best interests at heart.

Cons

Since we do have many seasoned and dedicated teammembers they of course tend to stay at the Credit Union, which at times can make it hard for career advancement into senior levels and management areas. However, the leadership team and senior management is very competitent and is very dedicated to what they do and that also shows in how the organization is run and in the stability and solvency of our Credit Union.

5.0

Sep 8, 2008

Great Place to work, I would recommend to anyone with a great positive attitude looking for a career!

Branch supervisor

Recommend

CEO approval

Business Outlook

Pros

Fully Paid Benefits, Exceptionally good work environment compared to other financial institutions, great people to work with and excellent communication between all levels. Lot's of room for career movement if you don't like what you are currently doing, supportive work environment and a good place to make a career if that is your interest.

Cons

Salary is not always negotiable, the further up you move the hard it is as there are not as many opportunities since people do not leave the company very often. Pay is not always based fairly on performance, some start at a higher pay initially which may take an great performer years to reach the same level, where they may be doing an average job and still making more.

5.0

Jun 15, 2008

Looking for a job? Come to SchoolsFirst FCU!

Card support specialist

Recommend

CEO approval

Business Outlook

Pros

Member Service! Great benefits that are fully paid for, excellent opportunity for advancement, telecommuting availability, company loyalty, and great company!

Cons

Never wanting to leave this wonderful company!

Viewing 331 - 333 of 333 Reviews

Jobs at SchoolsFirst Federal Credit Union

Sr People Systems Analyst, Workday

Financial Analyst II, SQL

Teller (Member Service Representative I)

Splunk Administrator (Site Reliability Engineer)

Manager, Risk Management